Sales & Contract Specialist

1 week ago

Midrand, South Africa Armstrong Appointments Full time

My client that designs, installs, services and modernises transport systems for almost every building type, is looking for a Sales Contract Specialist.

**Main job function**
- Accountable for negotiating all Portfolio Modernisation sales in Region
- To facilitate in hose testing Programme with identified customers in the region and meet the requirements of the programme
- To liaise directly with the customer on prospecting, identifying forward projects, existing project after sales matters, contractual and financial issues
- Identify potential modernization installations via consultation with Regional Managers and l Service Leaders (sick units, more affluent customers, age & type of unit, low C1)
- Continuous communication with the customer (offers solutions, be the consultant)
- Sell portfolio modernizations
- Perform site surveys
- Generate sales proposals & quotes for the customer
- Meet target number of quotes & follow-ups per month (Bid and Hit rate)
- Meet target amount of motivational letters per month & follow-ups
- Customer satisfaction (CSS to monitor)
- Prospecting potential customers
- Liaise with NIMEX Department regarding potential product replacements, quotes and delivery times
- Establish long-term relationship with customer (face to face, be the consultant to the customer)
- Liaise with Service Leaders and Regional Managers on potential sales
- Perform initial site surveys
- documentation for Estimating Department for preparation of quotes
- Compile customer literate Modernization Proposals and Quotes to hand deliver to customer and discuss
- Constant follow-up on quotes
- Record follow-ups with EI Support Manager at Head Office (dates visited, number of quotes sent out, follow-up dates)
- Attend all site meetings during installation process
- Assist Installation Team with communication between Customer & Installation Team
- Be present at final handover to ensure smooth operation of installation
- Travel to smaller regions to sell and ascertain prospects
- Attend product launch meetings
- Continuously monitor progress and achievements against sales quota and targets

Qualifications:
Relevant qualification

**Experience**:

- 3 - 5 years of industry sales experience
- Customer service
- Closing skills
- Prospecting skills
- Negotiation
- Self-confidence
- Product knowledge
- Presentation skills

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