Key Account Manager

3 days ago

Durban, South Africa Tracker South Africa Full time

**Listing reference**: track_001014

**Listing status**: Online

**Position summary**:
**Industry**:IT & Internet**Job category**:(Key) Account Management**Location**:Durban**Contract**:Permanent**Remuneration**:Market Related**EE position**:Yes**Introduction**:
**Job description**:

- Maintain and enhance intermediary business relationships.
- Identify new business & future opportunities.
- New product development.
- Identify & Analyse business actions & processes.
- Implement business processes and strategies.
- Manage and attend business promotions and functions.
- Strategy planning for partners to increase business.
- Large account management.
- Manage processes and implementation.
- Manage client needs.
- Maintain financial analysis in terms of projected budgets.
- Manage technical aspects of business including scheduling of fitments.
- Set up and agree service level agreements. (Internal & External).
- Identify training needs within clients’ company.
- Identify training needs within Tracker.
- Embark on customer research and identify the gaps.
- Maintain relationships with client at all levels.
- Document internal / External processes and business rules.
- Compile accurate statistical information.
- Reach set targets.
- Manage & support staff (direct reports where applicable).
- Report to National Sales Manager: Insurance Business.

**Minimum requirements**:

- Matric with 4-6 years’ experience within Short Term Insurance industry.
- Management experience would be advantageous.
- Post Matric qualification like a Degree or Diploma will be advantageous.
- MS office.
- Insurance accreditation advantageous.
- Project Management skills.
- Short Term Insurance market and competitor knowledge.
- Strong financial understanding.
- Strategic thinking ability.
- Excellent communication and organizational skills.
- Excellent service orientation.
- Time flexibility.
- A self-starter.
- Assertive.
- Attention to detail.
- Excellent relationship builder.
- Results and action orientated.
- Ability to work under pressure.

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