Furniture Showroom Sales Consultant

1 week ago

Brackenfell, South Africa Ribbens Office National Full time

As a Furniture Showroom Sales Consultant, your primary responsibility will be to assist customers in selecting and purchasing furniture products that meet their needs and preferences. You will provide exceptional customer service, offer product knowledge, and ensure a positive shopping experience for each customer. Additionally, you will build and maintain strong relationships with customers to drive sales and meet sales targets.

**Responsibilities**:
1. Greet customers as they enter the showroom and engage in friendly and professional conversations to understand their furniture requirements.

2. Provide in-depth product knowledge and explain features, benefits, and specifications of various furniture pieces to customers.

3. Assist customers in selecting furniture that suits their style, budget, and space requirements.

4. Offer guidance on coordinating furniture pieces, colors, and styles to create a cohesive and appealing living space.

5. Demonstrate furniture functionality and explain proper care and maintenance to customers.

6. Answer customer inquiries regarding pricing, delivery options, warranties, and any other relevant information.

7. Process sales transactions accurately and efficiently using the point-of-sale (POS) system.

8. Collaborate with customers to create customized furniture orders, including fabric selection, finishes, and dimensions.

9. Maintain a neat and organized showroom environment, ensuring that all furniture displays are properly arranged and visually appealing.

10. Stay updated on current furniture trends, industry developments, and product knowledge to provide accurate and up-to-date information to customers.

11. Meet or exceed sales goals and contribute to the overall profitability of the showroom.

12. Follow up with customers after their purchase to ensure satisfaction and address any concerns or issues.

13. Collaborate with the sales team and other departments to provide a seamless customer experience.

14. Attend training sessions, seminars, or conferences to enhance product knowledge and sales skills.

**Requirements**:
1. High school diploma or equivalent; a degree in interior design, sales, or a related field is a plus.

2. Proven experience in a sales role, preferably in the furniture or home furnishings industry.

3. Excellent interpersonal and communication skills, with the ability to build rapport with customers.

4. Strong product knowledge and understanding of furniture styles, materials, and trends.

5. Ability to assess customer needs and make appropriate product recommendations.

6. Proficient in using point-of-sale (POS) systems and other sales-related software.

7. Results-oriented mindset with a track record of meeting or exceeding sales targets.

8. Exceptional customer service skills and a commitment to providing an outstanding shopping experience.

9. Strong organizational and multitasking abilities to handle multiple customers and tasks simultaneously.

10. Self-motivated and able to work independently as well as part of a team.

11. Flexible schedule, including weekends and holidays, as required by the showroom's operating hours.

Please note that this job description is a general overview and responsibilities may vary depending on the specific company and showroom.

**Salary**: R7,000.00 - R10,000.00 per month

**Experience**:

- Sales: 5 years (required)

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