Receptionist / Admin Assistant
2 days ago
**REQUIREMENTS**
Matric, own car preferable or reliable transport, as arriving on time for work is essential
Excellent communication skills in English and Afrikaans
Experience in sales administration highly advantageous
Punctuality essential
Proficient in Excel, word and Outlook
Precise, diligent and accurate worker
Very well groomed to be the first contact of the company
Ability to be highly Professional and courteous with customers at all time.
**DUTIES**
Welcome visitors at the Company ensuring the Reception Area is always neat and tidy
Answering all incoming calls professionally within 3 rings and transfer calls to correct recipient
Screen calls where applicable and take accurate messages
Ensure Internal Sales are notified when a visitor wants to view the Showroom.
Ensure visitors are comfortable should they have to wait for their appointment.
Remain up to date with staff on leave or not in the office in order to assist visitors.
Resolve customer queries or direct the call to the relevant person to assist
Support and assist the sales consultants in the sales process with administrative duties
Generate quotes needed by Sales Assistants
Load specials onto the system
Load leads onto the system as needed
Complete tenders and related documents
Complete order templates and forward to admin
Follow up on orders and confirm delivery dates Update forecasts
Liaise with customers if and when necessary
Resolve customer queries or refer enquiry to relevant person
Generate proforma invoices
Do other administrative duties within reason if and when requested
**Experience**:
- Administrative office procedures, practices and equipment: 1 year (preferred)
Work Remotely:
- No
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