IT Specialist, Systems, Healthcare

4 days ago

Johannesburg, South Africa DSV Full time

**DSV - Global transport and logistics**

Location: Johannesburg
Job Posting Title: IT Specialist, Systems, Healthcare
Time Type: Full Time

**Job Related Requirements**:

- Business Analysis Qualification
- Process mapping / Business analysis experience
- System Administration experience recommended.

**Computer Literacy Level**:

- Advanced Microsoft Office knowledge
- MS SQL (Reporting)
- System Administration (Tibco Nimbus) knowledge will be an advantage

**Main Purpose of the Role**:

- Administration of Nimbus system (Backend)
- User Access Management
- Process Mapping
- Creating workflows within Nimbus system
- System Reporting

**Duties and Responsibilities**:
System Administration Component
- Ensure that internal and external users are allocated the correct administration levels in the Quality Manual System
- Maintain the electronic QMS (liaise with Vendors for software upgrades etc.)

**Process Administration Component**
- Ensure all Change Management tasks are actioned within SLA
- Ensure the mapping of new processes within SLA
- Monitor and escalate overdue Change Requests
- Monitor and escalate monthly Acknowledgment reports and review User Groups with Owner
- Ensure annual process and document reviews are set up correctly and completed annually
- Complete ad hoc projects for other business units / departments / projects within SLA
- Ensure all documents and processes are created according to company standards
- Ensure adherence to Management of Change procedure
- Manage nonconformities and CAPAs

**OTHER DUTIES**
- Provide reports to business as required
- Provide support with respect to the location of processes/documents and user access
- Provide training for Process Owners and End Users where required
- Identify Continuous Improvement opportunities
- Maintain a high standard of customer service to all users

**DSV - Global transport and logistics**

DSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services - as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.

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