Head Group Payroll, Benefits

**Purpose of the Job**:
The Head of Group Payroll, Benefits & Compensation is a key leadership role focused on aligning and executing payroll, benefits, and compensation services for the Shoprite Group. This role oversees the efficient management of payroll administration and alignment of employee benefits and compensation with relevant governance and policies. By leveraging automation and advanced systems, the Head Group Payroll, Benefits & Compensation will enhance service delivery and streamline processes. This role will devise innovative solutions to optimise payroll and benefits processes, enhancing the employee experience and improving the effectiveness of the People Services function.
This role oversees three integrated portfolios for the Group: Payroll, Benefits, and Compensation Execution.

Group Payroll Portfolio
The primary responsibility is to spearhead the strategic oversight of the organisation’s end-to-end payroll services. This involves ensuring that payroll operations align with the organisation’s policies and comply with relevant legislation, ultimately enhancing functional integration across the organisation. Additionally, this role is key in implementing process improvements and automation to streamline payroll operations and increase efficiency within this portfolio.

Group Benefits Portfolio
The Group Benefits Portfolio requires strategic leadership to oversee the management of employee benefits at Shoprite, including pension funds and medical aid schemes. The focus is on ensuring compliance with regulations and alignment with the organisation’s goals. Success in this role depends on the strategic development and maintenance of innovative benefits programs that enhance employee satisfaction and engagement. The incumbent will continuously evaluate and refine the benefits programs to adapt to the
evolving needs of employees, fostering a culture of well-being and support.

Group Compensation Execution Portfolio
This role provides strategic leadership and oversight for the Compensation Execution function across the Shoprite Group. It is pivotal in aligning compensation strategies with the organisation's overall Reward Solutions frameworks and practices, ensuring the effective implementation of reward initiatives. By fostering strong partnerships and delivering strategic insights, this role will contribute significantly to establishing a fair and motivating compensation landscape that aligns with the Shoprite Group’s purpose.

**Job Objectives**:
Collaborate with the Head of Reward & OE to implement the Payroll, Benefits & Compensation Framework, driving process improvement and automating repetitive payroll tasks.
Integrate cohesive Payroll, Benefits & Compensation processes to streamline operations and enhance data entry accuracy.
Oversee the management of the end-to-end payroll administration across all divisions while continuously determining opportunities for process optimisation through quarterly reviews.
Achieve payroll compliance with relevant statutory requirements by implementing automation systems that enhance accuracy and reduce errors.
Oversee the management end-to-end employee benefits administration, including pension and medical aid, while implementing user-friendly digital platforms to maximize employee satisfaction.
Develop and maintain key performance indicators (KPIs) to interpret the effectiveness and efficiency of payroll, benefits, and compensation processes, allowing for proactive adjustments.
Drive cross-functional collaboration to identify bottlenecks and pain points in existing processes, promoting a culture of continuous improvement.
Leverage advanced technologies and data analytics tools to refine payroll processing timelines and maximise turnaround times on payroll-related inquiries.
Determine areas for improvement through employee feedback sessions, utilising insights to make informed enhancements to processes.
Devise opportunities for self-service tools that empower employees to manage their own benefits and compensation inquiries, reducing administrative workload and improving overall user experience. Strategic design, development and implementation
Drive the development of the Group Payroll, Benefits & Compensation Strategy in collaboration with key business stakeholders to enhance operational efficiencies and improve overall performance.
Provide timely strategic input for REMCO and Trustee preparations, streamlining processes through automation.
Partner with the Head of Reward and Organisational Effectiveness (OE) to provide strategic insights into reward strategies and implementing new frameworks.
Utilise technology and data analytics to enhance the strategic design and delivery of Payroll, Benefits, and Compensation processes, driving efficiencies and improving employee outcomes.
Structure and resource Group Payroll, Benefits, and Compensation Execution services to ensure the right people and capabilities are in place to meet organisational demands, with