Benefits Administrator

2 days ago

Brackenfell, South Africa Shoprite Group Full time

**Purpose of the Job**:
The role of a Benefits Administrator is to provide support to the Benefits team by completing accurate and timeous administrative inputs, checks and document management / filing services to ensure that all People activities are recorded and traceable. The role also renders additional ad hoc support services as required within the function.

**Job Objectives**:

- Providing administrator supports with employee benefit enrolments, changes, and terminations in compliance with legislation and company regulations.
- Maintaining accurate employee records and updating benefits information in HR systems or databases.
- Providing information and empowering the Service Desk with relevant first line inputs to build the capacity within the Service Desk.
- Assisting in the coordination of open enrolment processes, including communication and education to employees.
- Working with various stakeholders, such as insurance providers and retirement plan administrators, to resolve benefit-related issues.
- Maintaining confidentiality and security of employee information in compliance with relevant privacy regulations.
- Creating and distributing benefit-related communications to employees, including brochures, handouts, and online resources.
- Participating in benefits team meetings and contributing to process improvement initiatives.
- Staying updated on changing regulations and best practices in employee benefits administration

**Qualifications**:

- Grade 12, National Senior Certificate - (essential).
- Diploma in Administration or equivalent - (beneficial).

**Experience**:

- +1-year in an HR administrator or equivalent role - (essential).
- You will need experience in a fast-paced administration role and great customer service skills. You will need to have the ability to prioritise tasks and complete work to deadlines.
- Experience within the FMCG, retail sector or similar - (preferred).

**Knowledge and Skills**:

- You will need to be able to learn new skills efficiently and always ensure accuracy.

**Applicant Feedback Policy**:

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