Inventory Manager

6 days ago

Stellenbosch, South Africa Mobi Train Full time

**Responsibilities**:
Planning, forecasting and managing in
- and outbound logistics and stock control
Device preparation (hard & software) and repair and warrantee customer services
Software Technical (Genesis and L1 & L4 support)
Liaising with internal departments and with manufacturers and suppliers
Reporting on stock levels, statuses and timely mitigation of risks and escalation of issues
Management of Technical Device setup and Support team
Recruit and train new employees
Manage clearing and forwarding(C&F) Agents and customs, providing full South African Reserve Bank(SARB) tracking reports
Document and manage warehousing and stock, including all device receipts(new & returns), store and track despatch stock by Status in Genesis

**Obtain dispatch order**: Record activation, QA and dispatch in Genesis
Manage the dispatching courier logistics with tracking reports in Genesis
Track L4 stock, evaluation of L4 device receipts. process Warrantee claims, warehouse and repair by Status, QA check, store or dispose in Genesis
Manage SIM allocations, and data usage, back-office engagement with SIM providers
Resolve any arising problems/complaints
Meet cost, productivity, accuracy and timeless targets
Provide input to the ERP team and system to optimize metrics to assess performance and reporting
Comply with laws, customs regulations,PCI requirements
Manage Technical device support team including Receipts, warehousing, activation and dispatch as well as deivce assessment repairs
Detailed reports for adjustments

**Requirements**:
Grade 12/Higher level education
Proven working experience in supply chain, distribution and logistics for more than 5 years
Demonstrate ability to negotiate and achieve deadlines
Excellent analytical, problem solving and organisational skills
Ability to work independently and handle multiple projects
Reliable and trustworthy
Outstanding communication and interpersonal skills
Tech savvy and ability to motivate good performance
Clear criminal and Credit history

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