Product Specialist: Renewable Energy

Maintain and grow Rectron client base through promoting and selling Rectron’s Enterprise product range.

**Outputs and Responsibilities**

**Business Opportunities**

Identifying new markets, and business opportunities, grow and service existing customers
Identify client markets and design a sales strategy to fit each client’s requirements
Maintaining and developing relationships with existing customers
Making accurate, rapid cost calculations, and providing customers with quotations
Gather market and customer information and provide feedback on future buying trends
Train different sales teams on numerous Renewable Energy Hardware
Complete all allocated training
Providing Renewable Energy solutions
Target, GP, and Customer Breadth targets to be sent out monthly and approved
Achieve exceptional ratings in client services
Give regular training sessions to the sales internal and external teams
Learn and retain product-specific information as it pertains to the position
Be Computer literate
Drive sales of your product range, by developing, identifying, and securing all relevant direct sale opportunities
Once per month give a report to relevant parties explaining the strategy for the following month including weaknesses and measures
Assist with quotes and orders

**Representation**

Represent Rectron at trade exhibitions, events and demonstrations
Advising on forthcoming product developments and discussing special promotions
Reviewing your own sales performance, aiming to meet or exceed targets given
Understand and successfully complete the sales cycle to meet monthly targets

**Relationships, Admin and Sales**

Provides Dealer with necessary product support and maintain the relationship between the customer and Service
Follows up with work in progress to ensure customer satisfaction and prompt delivery of goods
Take steps to ensure
Messages are being responded to when not available
Handles queries, issues, complaints, and requests
Completes necessary administration i.e. faxed quotes and orders by keeping records
Hold dealer awareness events for brand promotion
Attend product training programs and study and know the relevant product range
Escalate problematic issues to the Sales or Product Managers timeously
Informing the database of new content uploaded on the intranet where relevant
Selling key components as required by management or PM
Manage Database of Credit availability and highlight problems to the accounts department
Assist with other job-related duties as and when required
General admin and upkeep of database
General update and maintenance of all admin and filing

**Selling**

Strong sales ability
Strong customer relationships
Natural sales ability

**Motivation**

Motivated by additional sales
Ability to work under pressure
Well-disciplined individual
Cold calling

**Education/Qualification, Skills and Experience**

**Education/Qualification**

Matric
University degree with either a business or information technology background advantageous

**Skills and Competencies**

People skills
Communication skills
Management skills
Administration skills
Excel skills
Extensive experience with retail accounts is an advantage
Strong ability to work according to a time line and schedule
Ability to work under pressure
Well disciplined’ and Honest individual
Professional and Hardworking
Strong Management

**Experience (experience required for the job)**

Minimum of 5 years experience in a sales or technical environment in a professional organization technical experience preferably from fieldwork
Exceptional customer service experience
Computer Literate
Point of Sale understanding