Store Manager

3 days ago

Nelspruit, South Africa AVI Limited Full time

Founded in 1975 by Karl and Hildegard Zeppel, **GREEN CROSS** is a leading premium footwear brand, targeting discerning consumers who are looking for comfort, quality and classic styling. **GREEN CROSS** shoes are distributed through a national footprint of company-owned, mono-branded retail stores, complemented by a network of select trading partners. **GREEN CROSS **now also trading under the** GX&Co.** continues creating career opportunities for talented and passionate individuals who wish to contribute significantly to the success of this dynamic business.
**Main Purpose**:
To manage a store so that the brand integrity and profitability are upheld, by ensuring our discerning customers are consistently delighted.
**Line Manager**: Regional Manager
**Direct Subordinates**: All Flexi timers and permanent staff within the store
**Job Specification**:
**Key Performance Areas**:

- To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure sustainability of the business
- To manage and control the financial aspects of running the store to ensure store profitability
- To adhere to merchandising standards in line with the brand requirements to ensure good product mix
- To ensure proper stock management and control to minimise loss and to ensure product availability
- To deliver the best customer service to ensure the best customer experience
- To build excellent relationships with all relevant service providers (internal and external)
- To manage human resources effectively by recruiting, planning and administrating payroll properly
- To inspire, motivate, develop and hold people accountable appropriately
**Minimum Requirements**:
**Experience**:

- Minimum of 5 years’ retail experience
- Minimum of 12 - 18 months of management experience

**Qualifications**:

- Complete Matric/Grade 12
- Tertiary Retail Qualification will be to your advantage
**Skills & Knowledge**:

- Knowledge of relevant Industrial Relations (IR) Law
- To discipline staff and initiate enquiries
- Understanding of profit and loss (income) statements
- Good understanding of the retail environment and brands
- Administration and stock management
- Conflict management
- Time management
- Customer service skills
- Leadership skills
**Competencies**:

- Delivering results and meeting customer expectations
- Follow instructions and procedures
- Leading and supervising
- Achieving personal work goals and objectives
- Adhering to principles and values
- Working with people
- Planning and organising
- Coping with pressure and setbacks
- Persuading and influencing
- Deciding and initiating action
- Adapting and responding to change
- Presenting and communicating information

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