Store Manager

2 weeks ago

Nelspruit, Mpumalanga, South Africa TFG Careers Full time R250 000 - R500 000 per year

Key Responsibilities:

  •  Drive performance through the store KPI's (e.g. turnover, rewards, new accounts, visuals. Etc.).
  • Managing stock losses to ensure shrinkage is in line with the Company standard. 
  • Driving turnover to ensure achievement of targets.  
  • Ensures the team executes operational excellence through a customer-centric mind set.  
  • Generating high levels of motivation and commitment within the store. 
  • Ensure store staff implement merchandising strategy and standards. 
  • Managing team schedule effectively. 
  • Staff training and development. 
  • People management, including recruitment, employee relations, performance management.
  • Controlling expenses. 
  • Allocate time effectively; handle multiple tasks and completing priorities. 
  • Manage risk within the store. 
  • Inventory management (replenishment of stock and meeting customer demands). 
  • Financial oversight – making sure store finances are taken off in the store. 

Qualifications & Experience:

  • A Matric certificate.
  • A relevant tertiary qualification would be advantageous.
  • Must have 1-2 years Store Management/Leadership Experience. 
  • Must have experience in driving sales to increase store profit.

Skills:

  • Builds Customer Loyalty.
  • Customer Service Delivery.
  • Customer-Focused Approach.
  • Effectively Presents Solutions.
  • Initiates Compelling Sales Conversations.
  • Knows the Buying Influences.
  • Manages Resistance.
  • Managing the Sales Process.
  • Navigates Customer Challenges.
  • Negotiation & selling.
  • Policy & procedures.
  • Strategic Sales Planning.
  • Leadership. 

Behaviors:

  • Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness.
  • Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships.
  • Customer Focus - understands, anticipates, and meets the needs and expectations of customers.
  • Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes.
  • Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation.
  • Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets.
  • Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes.
  • Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others.

Preference will be given but not limited to candidates from designated groups in terms of the Employment Equity Act. 

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