Store Manager

3 days ago

Nelspruit, Mpumalanga, South Africa The Foschini Group Full time R104 000 - R250 000 per year
Description

Key Responsibilities: 

  • Drive performance through the store KPI's (e.g. turnover, rewards, new accounts, visuals. Etc.).
  • Managing stock losses to ensure shrinkage is in line with the Company standard.
  • Driving turnover to ensure achievement of targets.
  • Ensures the team executes operational excellence through a customer-centric mind set.
  • Generating high levels of motivation and commitment within the store.
  • Ensure store staff implement merchandising strategy and standards.
  • Managing team schedule effectively.
  • Staff training and development.
  • People management, including recruitment, employee relations, performance management.
  • Controlling expenses.
  • Allocate time effectively; handle multiple tasks and completing priorities. 
  • Manage risk within the store.

Qualification & Experience:

  • A Grade 12 qualification.
  • A relevant tertiary qualification would be advantageous.
  • Must have 3-5 years Store Management experience.
  • Store Management experience in Jewellery would be advantageous.
  • Must have experience in driving sales to increase store profit.

Skills: 

  • A high sense of urgency with demonstrated ability to work independently.
  • High flexibility and ability to adapt to different customers.
  • An outstanding leadership, interpersonal and communication skills.
  • Ability to work a flexible schedule to meet the needs of the business.
  • Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers.
  • Figure and admin orientated.
  • Management Experience.
  • Organised and thorough.
  • An excellent leader and business manager.
  • Profit and turnover driven.
  • Strategic Sales Planning and managing the Sales Process.
  • Excellent customer service orientation. 
     

Behaviours: 

  • Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness.
  • Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships.
  • Customer Focus - understands, anticipates, and meets the needs and expectations of customers.
  • Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes.
  • Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation.
  • Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets.
  • Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes.
  • Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others.

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

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