Telesales

5 days ago

Roodepoort, South Africa Zig Trading (Pty) Ltd Full time

Job Description: Telesales Representative

Position Overview:
Key Responsibilities:
1. Outbound Calling:

- Initiate outbound calls to potential customers using provided leads or generated lists.
- Introduce products or services, creating interest and explaining their benefits.

2. Lead Qualification:

- Qualify leads by understanding customer needs, budget constraints, and decision-making processes.
- Determine if the prospect is a good fit for the products or services offered.

3. Product Knowledge:

- Develop a deep understanding of the company's products or services.
- Effectively communicate product features, advantages, and benefits to potential customers.

4. Sales Pitch and Presentation:

- Deliver a compelling sales pitch tailored to the needs and interests of the prospect.
- Overcome objections and address concerns to move the prospect toward a positive purchasing decision.

5. Sales Closing:

- Use effective closing techniques to secure sales and achieve monthly or quarterly targets.
- Set up appointments or follow-up calls as needed to finalize deals.

6. Customer Relationship Management:

- Build and maintain strong relationships with customers.
- Provide excellent customer service, address inquiries, and ensure customer satisfaction.

7. Record Keeping:

- Keep accurate and detailed records of customer interactions, including calls, responses, and sales achieved.

8. Collaboration:

- Coordinate with the sales team and other departments to optimize sales efforts and customer satisfaction.
- Provide feedback on customer preferences, objections, and market trends.

Qualifications:

- Proven experience in telesales or a similar outbound calling role.
- Excellent verbal communication skills and active listening abilities.
- Persuasive and results-oriented with a strong closing ability.
- Ability to work in a fast-paced, target-driven environment.

Education and Experience:

- High school diploma or equivalent (required).
- Previous experience in telesales or a related field (preferred).

Join our dynamic telesales team and contribute to the success of our organization by effectively promoting and selling our products or services over the phone.

**Experience**:

- Marketing and sales: 1 year (preferred)

Ability to Commute:

- Roodepoort, Gauteng (required)

Ability to Relocate:

- Roodepoort, Gauteng: Relocate before starting work (required)

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