B2B Telesales Team Leader

2 weeks ago

Roodepoort, South Africa Talksure Pty Ltd Full time

Job title: B2B Telesales Team Leader Job Location: Gauteng, Roodepoort Deadline: December 11, 2025 Quick Recommended Links Jobs by Location Job by industries Job Description We’re looking for a dynamic Telesales Team Leader to lead, motivate, and develop a high-performing telesales team in a fast-paced contact center. Drive sales, coach talent, and shape a motivated team that consistently achieves outstanding sales performance. JOB RESPONSIBILITIES Leadership & Performance Lead, motivate, and guide the telesales team to achieve targets and KPIs. Monitor performance and implement strategies for improvement. Coaching & Development Identify skill gaps and provide training, mentoring, and coaching. Foster a culture of learning, accountability, and growth. Operations & Compliance Manage attendance, engagement, and adherence to company policies. Oversee team wellness and maintain morale. Ensure compliance with sales processes and operational standards. Performance Support Conduct performance assessments and implement corrective actions. Support disciplinary processes when necessary. Customer & Sales Management Guide the team through the sales process and ensure quality client interactions. Handle escalated client queries professionally. Develop strategies to increase conversion rates and sales performance. Reporting & Collaboration Prepare accurate performance reports and sales forecasts. Collaborate with other departments to streamline processes. MINIMUM REQUIREMENTS Matric / Grade 12 (essential) Minimum 18 months’ experience as a Telesales Team Leader in a telecommunications call centre Proven success in leading high-performing sales teams Strong understanding of B2B telecommunications sales (preferred) Excellent communication, leadership, and interpersonal skills Proficient in sales reporting and performance analysisSales / Retail / Business Development jobs #J-18808-Ljbffr

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