Technical Support Agent

2 weeks ago

Johannesburg, South Africa Afrizan Full time

Our client in the Telecommunications industry is looking a standby agent to join their team.
- Strong communication skills with the ability to discuss any issues with a wide variety of individuals and groups
- A well-organized team player with the ability to perform various tasks, act individually, and think creatively

**You need to have**:

- Completed Matric and IT qualification (minimum A+/N+)
- Experience in Helpdesk/1st Line Support

**The right person for this role is someone with**
- **Tenacity,** that demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
- **Conflict Management, **Managing complexity, disagreement, and conflict effectively and smoothly
- **Situational Awareness, **Understanding the situation, demonstrating the right attitude, and taking timely action
- **Learning and Development, **Open, motivated, and proactively seek learning and development opportunities
- An IT qualification would be advantageous
- Extremely well spoken and good command of the English language
- 1 year work experience in the technical support agent
- Criminal and credit clear

**Job Types**: Full-time, Temporary
Contract length: 12 months

**Salary**: R5,000.00 - R6,000.00 per month

Ability to commute/relocate:

- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you available immediately ?

**Education**:

- Certificate (required)

**Experience**:

- technical support: 1 year (required)

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