Housekeeping Supervisor
1 week ago
**Experience and Skills**:
- Minimum of 2 years of experience in a similar position within a 5 star luxury property
- Impeccable communication skills both written and verbal
- Must be computer literate
- Strong leadership skills with the ability to lead a team
- Strong training skills and experience
- Effective rostering abilities
- Controlling of expenses and inventories
- Ability to remain calm and professional under pressure
- Sustainable quality and attention to detail
**Inherent Requirements**:
- Degree or Diploma in Hospitality
- Valid driver’s license would be advantageous
- High level of physical endurance
- COVID-19 vaccination mandatory
**Main Responsibilities**:
- Provide direction, oversight and guidance to the Housekeeping team
- Implement and achieve daily team services and operational objectives
- Daily handovers and briefings with Housekeeping team
- Ensure hotel public areas are maintained and look impeccable
- Daily maintenance reporting and following up
- Rostering and leave planning
- Ensure that all Housekeeping Team members receive regular performance feedback and support their documented development plans
- Plans, prepares and executes on-going training initiatives for the Housekeeping team
- Monitor and control inventories for operating equipment, linen, stationary, guest supplies, cleaning supplies and uniforms to ensure par stocks are maintained and costs are controlled
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