Personal Assistant to Cfo

To provide efficient and responsive administration, organising and coordination support and make all logístical arrangements for the CFO. Manage and prioritise tasks and meetings according to deadlines and schedules, while maintaining good relationships with key stakeholders.

**Key Responsibilities**:
Administrative Support
- Work with the Group Executive to support the planning and execution of day-to-day work functions and key deliverables and ensure communication to all parties.
- Liaise with all levels of DBSA employees as well as external clients/ contacts, managing the diary including keeping all parties informed and updated on all diary changes.
- Draft and edit all communication (letters, routine correspondence) from the Office of the CFO to ensure quality control and seek approval.
- Provide inputs, review and quality assurance of all documents and reports.
- Prepare necessary meeting packs and support for engagements as requested by the Executive.
- Act as the point of contact between the manager and internal/external clients:

- Screen and direct phone calls and distribute correspondence.
- Attend general queries made to the office, answer calls and handle telephonic queries.
- Ensuring appropriate messages are taken and responded to.
- Responsible for document flow in and out of the office.
- Organise and make arrangements for meetings:

- Send out meeting invites and provide details to invitees.
- Book meeting rooms, conference rooms and venues as required for each meeting.
- Ensure there are refreshments and catering where applicable.
- Arrange meetings, collect visitors from reception and organise logistics.
- Distribute agendas, meeting packs and documents before the meeting.
- Provide secretariat support in key meetings and interactions to ensure the recording of decisions and follow-up.
- Keep abreast with the Bank’s business conducted by the division, to provide broad responses and correspondence with stakeholders and maintain communication across several stakeholder groups.
- Administer leave requests and other processes to assist with administrative processes.
- Organise and document travel itineraries including confirmation of all relevant bookings both nationally and/or internationally.
- Process all claims upon return from trips in terms of the prevailing subsistence and travel procedures/policy.
- Act as a backup and/or support to the Executive Co-ordinator.
- Manage and review filing and other office systems to ensure optimal documentation retrieval and storage.
- Monitor that the Executive’s office is appropriately resourced with daily consumables and ensure an adequate level of stationery is always maintained (utilisation of the SAP procurement system).
- Undertake other tasks as assigned from time to time.

Key Measurements of Outputs
- Administrative effectiveness and efficiencies in the office.
- Diary management and scheduling of appointments.
- Accurate and timeous travel arrangements.

**Expertise & Technical Competencies**:
Minimum Requirements
- An Executive Secretarial Diploma / Secretarial Diploma or an equivalent qualification.
- A minimum of 10 years’ experience as a Personal Assistant or similar working experience of which 5 years must be supporting a senior management position.
- Experience in successfully working with Senior Management (essential).
- Proficient with Microsoft Office (MS Word, MS Excel (at an advanced level of proficiency), MS PowerPoint, and MS Outlook).
- Microsoft Teams and/or any online conference tools.
- Online board pack platforms.

Desirable Requirements
- Knowledge of efficient and effective office procedures.
- Extensive knowledge of standard secretarial practices and procedures.

TECHNICAL COMPETENCIES

Written communication
- Understands that different writing styles are required for different documents or audiences.
- Write effective correspondence, prepare questions and reports, statements of circumstance and briefing notes.
- Reviews others’ documents for clarity and impact.
- Has a solid mastery of writing principles such as grammar, sentence construction etc.

Presentation skills
- Can reinforce key presentation points with examples.
- Is able to translate technical terminology into language understandable to the audience.
- Has insight into the audience’s behavior and motivation and responds appropriately and professionally, adapting communication style as appropriate.

Reporting
- Designs / customizes reports to meet user needs.
- Prepares complex or tailored reports, gathers information from a variety of sources, analyses and includes in a report.
- Keeps standard reports under review and proposes improvements to meet user needs.

Planning and Organising
- Is relied on to help others plan and organise their workload.
- Uses effectively advance time management processes to deal with high workload and tight deadlines.
- Organises, prioritises and schedules tasks so they can be performed within budget and with the effici