Italian Speaking Customer Support Consultant

5 days ago


Cape Town, South Africa Initiate International Full time

An international super-fast growing tech company that are revolutionising hoteliers around the globe have an exciting **job** opportunity for an **Italian speaking Customer Support Consultant** to join their team in **Cape Town, South Africa**. You will be working in a vibrant international fast-growing company with unlimited learning & growth potential. Don’t miss out on this awesome opportunity

Your key **job** responsibilities as the **Italian speaking Customer Support Consultant** in **Cape Town, South Africa** will include:

- Training hoteliers in using their best advantage on all possible touchpoints
- Proactively calling hoteliers to convince them of the added value of our additional paid features
- Fun & productive collaboration with our other teams, specifically your Croatian teammates
- Creating video & written content to teach our hoteliers all possible topics so they can use the system in the most self-sufficient way

Requirements for this **Italian speaking Customer Support Consultant job** in **Cape Town, South Africa**:

- Must speak **Italian** on a native level
- Hotel (front-desk/reservations) experience
- Patient and empathetic towards others, but naturally able to lead a conversation, deal with emotions, and not afraid to upsell
- Motivated to work in a high-tech, fast-paced, entrepreneurial environment, requiring strong prioritisation abilities
- Drive to revolutionise hoteliers worldwide
- Self-motivated & ability to deliver under pressure
- Team-player
- Organised and great eye for detail
- Affection for both international business & tech



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