Graduate: Customer Engagement Administrator
1 week ago
Our Direct Marketing department is looking to employ a Graduate who has recently graduated with a Degree or Diploma in Direct Marketing, on a **12-month fixed-term contract**, to join the team as a Customer Engagement Administrator.
This graduate programme offers hands-on exposure with our core CRM platform, Salesforce Marketing Cloud and Salesforce Data Cloud, where you will support the design, execution, and enhancement of data-driven marketing campaigns. This graduate programme is an excellent opportunity for someone keen to deepen their knowledge of digital marketing automation, customer journey mapping, real-time data activation, and CRM strategy within a dynamic and fast-paced environment.
**Key Responsibilities**:
- Assist in building, testing, and deploying marketing campaigns using Salesforce Marketing Cloud.
- Support data activation and segmentation efforts using Salesforce Data Cloud.
- Help prepare campaign performance metrics and assist in reporting.
- Ensure accurate data input and maintenance across CRM platforms.
- Participate in testing customer journeys across multiple digital channels.
- Maintain administrative campaign documentation and processes.
- Work closely with the Brand teams to deliver high-quality digital marketing initiatives.
- Contribute to brainstorming sessions and knowledge-sharing discussions.
**Qualifications**:
Bachelor’s degree in Marketing, Business Administration, Communications, or any related field is preferred.
**Knowledge, Skills and Experience**:
- Must not be a beneficiary of any previous SETA-funded programme.
- Salesforce Marketing Cloud certifications or similar are advantageous.
- Basic understanding of digital marketing or CRM platforms (Salesforce Marketing Cloud/Data Cloud experience advantageous)
- Proficient in Google Workspace (Gmail, Sheets, Docs, Calendar, Drive).
- Detail-oriented with good organisational and admin skills.
- Eager to learn, self-driven, and proactive.
- Task-focused with strong follow-through.
- Dependable with excellent time management skills.
- Open to feedback and able to adapt quickly in a team environment.
- Sound analytical & problem-solving skills.
- Strong attention to detail and an analytical mindset.
- Excellent written and verbal communication skills.
- High level of adaptability, initiative and ability to work within a team.
- Ability to thrive in a dynamic and deadline-driven environment.
-
Customer Engagement Specialist
3 days ago
Bellville, South Africa Pepkor Speciality Full time**Key Responsibilities**: - Develop Customer segmentation and profiling - Implement and manage marketing automation platforms to streamline campaign execution. - Marketing automation - Campaign creation and execution by preparing the technical workflow (i.e.campaign) on the relevant platform (e.g Marketing Cloud Engagement System) - Data analysis and...
-
Office Administrator
24 hours ago
Bellville, South Africa Pepkor Speciality Full time**Key Responsibilities**: - Provide administrative support to the team - Assist with project coordination and implementation - Maintain accurate and up-to-date records and databases - Compiling,analysing and reporting of data - Prepare and edit documents, reports, and presentations - Coordinate travel arrangements and meetings - Front desk reception -...
-
Receptionist: Graduate
3 days ago
Bellville, South Africa Pepkor Speciality Full timeWe’re seeking a motivated, enthusiastic, and customer-oriented **recent graduate** to join our vibrant team as a **Receptionist**on a 12-month graduate contract. This is a fantastic opportunity to begin your professional journey by becoming the first point of contact for our visitors, clients, and team members—delivering a warm, professional, and...
-
Bellville, South Africa TSM Consulting Full timeIntroduction This role is a 5th eight, office based position (Monday to Friday). The perfect candidate will offer crucial administrative support and aid in handling diverse administrative duties, reporting directly to the Manager. Duties & Responsibilities In this position, you'll have the chance to grow and improve, by helping your direct manager with the...
-
Customer Services Manager Iv
3 days ago
Bellville, South Africa Sanlam Full time**Reports to Executive: Core Operations - Sanlam Corporate** - Based in Johannesburg / Cape Town **Build a successful career with us** Sanlam is a leading financial services group, originally established as a life insurance company in 1918. The Sanlam Group conducts its business through Sanlam Limited, the corporate head office and five business clusters....
-
Training and Development Administrator
24 hours ago
Bellville, South Africa Pepkor Speciality Full timePepkor Speciality is seeking a dynamic Graduate who has recently completed a Bachelor/Btech Degree to work closely with the Training and Development team for 12 months to provide workplace experience. **Key Responsibilities**: - Administration related to all Training and Development activities - Assist with basic administration, coordination, planning and...
-
Director: Community Engagement Unit
2 weeks ago
Bellville, South Africa University of the Western Cape Full timePost Number - AAA9 - Faculty/Department - University of the Western Cape -> Deputy Vice-Chancellor: Academic -> Community Engagement Unit - Type of Position - Permanent - Full Time - Length of Contract Period - Location - Main Campus - Bellville, WC ZA (Primary) - Closing Date - 30/9/2025 **Role Clarification & Key Performance Areas** The Director will lead...
-
Lecturer: Bcom Marketing
1 day ago
Bellville, South Africa NewBridge Graduate Institute Full time**Main Purpose of the Role** The lecturer must be able to design and deliver lectures, lead discussions, and conduct practical sessions to assist students grasp concepts and enhance their academic learning experience. The role includes but is not limited to lecturing, marking, feedback, student evaluation and academic support. The lecturer will also have...
-
Driver Engagement Specialist
3 weeks ago
Bellville, South Africa ShopriteX Full timeRole Purpose Th purpose of a Driver Engagement Specialist is to deliver engaging, accessible, and operationally relevant communication and training content to support last‑mile delivery drivers. The role ensures drivers are equipped with the knowledge and tools to operate safely, comply with regulations, and deliver excellent customer service. Role...
-
Administrative Assistant
2 weeks ago
Bellville, South Africa Opian Financial Services Group Full timeWe are seeking an enthusiastic, detail-oriented financial administrator to join our team to assist with finance administration duties. If you are passionate about this field, then this is a great opportunity to gain hands-on experience and build your skills. **Key Responsibilities**: - Assist the team with general administration / finance duties. - May...