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Internal Communication Specialist C

2 weeks ago

Johannesburg, South Africa FirstRand Full time

About us, purpose, experience and qualifications

**about us**:

- make a promise
- be deeply invested
- value our differences
- build trust, not territory
- have courage
- always do the right thing

**purpose**:
To design and deliver internal corporate communications campaigns (content and delivery media) for relevant business areas to achieve intended business objectives and effect desired change

**experience and qualifications**:

- Minimum Qualification - Relevant Degree in Communications, Public Relations or Marketing
- Experience - 3 to 5 years experience in a similar environment of which 1 to 2 years ideally at junior (entry level) management level Media strategy and planning
- Additional Knowledge - Business Writing
- MS Office
- Internal communications content design
- Internal communications media selection
- Vendor negotiation
- **additional requirements**:
**responsibilities**:

- Design and deliver internal corporate communications campaigns for relevant business areas to achieve intended business objectives and effect desired change
- Develop, encourage and nurture collaborative relationships within FNB and/or across the FRG
- Assess own performance through seeking timely and clear feedback and request training where appropriate
- Ensure compliance to legislative and audit requirements and adherence to relevant processes
- Compile reports that track progress and guide business to make informed decisions
- Focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations
- Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
- Contribute to the development of a budget aligned to operational delivery plans, monitor effectiveness, and report on variances
- Prevent wastage and identify process improvements to contain and reduce costs
- Develop integrated, innovative internal corporate communications plans and processes for area of accountability that support functional strategy, while achieving intended business objectives
- Analyse and share relevant internal communication market and industry trends to inform internal communication campaign formulation to meet intended business objectives