Customer Support Agent

2 days ago

Midrand, South Africa Ultra Personnel Full time

Grade 12 (Matric) is essential.
Minimum of 3 years Customer Support experience is required
Experience in a Medical field is essential
Proficiency in MS Office, specifically Excel (advanced), MS Word and Outlook is essential.
Computer literacy on Syspro or SAP or similar ERP systems will secure.
You will process orders received from customers and respond within 24 hours
Deal with Sales Consultants regarding queries, requests, sales orders, kits etc.
Releasing backorders, should it be requested.
Send invoices for consignment orders received to the customer and the Sales Consultant.
Replace consignment stock
Action movement of stock when collection / delivery was arranged.
Allocating stock for orders.
Preparing pro-forma invoices.
Attend to invoices for government orders
General administrative duties including regular filing.
Arranging collections and deliveries by completing the required template and sending it to Logistics to arrange.
Following up on collections and delivery requests.
Obtaining the necessary approval for credits to be passed.
Credits and re invoices to be done on the same day.
Booking out kits if required.
Assisting with afterhours emergency call if required.

  • Customer Support Agent

    2 days ago

    Midrand, South Africa Dante Personnel Full time

    Gauteng, Midrand - R 20000 - R 22500 Monthly Cost To Company (Medical Aid and Pension Fund) Medical Consumerables Giant looking for a customer-centric Support Agent. Based in Midrand **Minimum requirements**: - Matric is a minimum requirement - Tertiary Qualification is advantageous - 3+ Years Experience in a Customer Service role in the Instrumentation...

  • Customer Support Agent

    3 days ago

    Midrand, South Africa Ultra Personnel Full time

    Summary A leading supplier of medical equipment / medical devices requires an experienced Customer Support Agent to join their team. Hospital consignment stock experience within the medical industry is essential. Position Information Processing of orders received through Orderwise, Surgicom and email within our Service Level Agreement of 24hours;...

  • Customer Support Agent

    1 week ago

    Midrand, SA - Gauteng, South Africa Dante Full time

    Well established medical company is seeking an experienced customer support agent to join their team Minimum requirements: Grade 12 essentialTertiary qualification is advantageousAt least 2 years' experience in a customer support role within the medical / pharma industryAbility to handle high volumesProcessing ordersExcellent customer service...

  • Customer Support Agent

    2 weeks ago

    Midrand, South Africa Jobted ZA C2 Full time

    Minimum requirements: - Grade 12 essential - Tertiary qualification is advantageous - At least 2 years' experience in a customer support role within the medical / pharma industry - Ability to handle high volumes - Processing orders - Excellent customer service skills Consultant: Laury Starnes - Dante Personnel Centurion Apply via our website...

  • Customer Service Agent

    33 minutes ago

    Midrand, South Africa San Trading (PTY) Ltd Full time

    **Job Title**: Customer Service Agent **Reports to**: Factory Manager **Location**: Midrand **Job Type**: Fixed-Term Contract (6 months) **About Us**: We're a leading manufacturer and retailer of high-quality human hair products, offering a wide range of extensions, wigs, and hair care products. Our company also operates a chain of salons where our expert...

  • Customer Service Agent

    7 days ago

    Midrand, South Africa First Technology Pty Ltd Full time

    We are looking for a **Customer Service Agent - Logistics** to provide professional, efficient, and customer-focused support to ensure client satisfaction, resolve queries, and maintain company service standards in line with operational requirements. **Key Responsibilities**: - Provide accurate and clear product and service information. - Resolve customer...

  • Online Customer Services Agent

    5 days ago

    Midrand, South Africa Placements 4 all Full time

    On-line Customer Services Agent, Midrand, 1 year contract, R16k Neg, 3 to 5 years’ experience in on-line customer services, sales orders, queries, follow up and credits. **Salary**: R15 000,00 - R20 000,00 per month

  • On-line Customer Services Agent

    2 weeks ago

    Midrand, South Africa Placements 4 all Full time

    On-Line Customer services Agent, R15K Neg, Midrand 5 yrs. call centre exp in a warehouse environment, Queries, Credits and claims, one-stop-shop, reports Pay: R15 000,00 - R18 000,00 per month **Experience**: - Customer service: 2 years (preferred)

  • Customer Relations Agent

    7 days ago

    Midrand, South Africa Fidelity Services Group Full time

    **Reporting to**: Customer Service Retention Supervisor **Minimum Qualifications and Experience**: - Matric - A minimum of 2 years customer service experience. - At least 1 to 2 years’ experience within a contact center, of which client retention experience would be - Continuous Improvement experience **Main Duties and Responsibilities**: - Handle...

  • Customer Service Agent

    4 days ago

    Midrand, South Africa Fidelity Services Group Full time

    **Vacancy: Customer Service Agent - 6 Month Contract** **Region: Midrand** Reporting to: Contact Centre Manager - Inland **Job Description MAIN PURPOSE OF JOB**: - To provide superior service to internal and external customers via all contact channels and all media. - Ensure the Service Level KPI’s is achieved at all times. QUALIFICATION &...