Dispatch Manager

2 days ago

City of Johannesburg Gauteng, South Africa Resolute Employment Solutions Full time

**JOB DESCRIPTION**

**Job **Title**:
**Dispatch** Manager**

**Remuneration**:
**TBD**

**Reporting to**:
**Head of Department**

**MAIN **PURPOSE / OBJECTIVE OF THE POSITION**

A Dispatcher Manager is responsible for monitoring the delivery details, ensuring that the orders are being sent out to the customers timeously and efficiently.

**QUALIFICATIONS**

**Minimum**
- Matric
- Logistics/Warehousing certification (Advantageous)
- Previous Dispatch experience

**Duties and Responsibilities**:

- Coordinate and monitor supply chain operations
- Load planning and booking, ensuring minimum target revenue is met
- Service and Maintenance planning
- Plan and manage operations of fleet, ensuring minimum target revenue is met on every vehicle
- Coordinate and monitor supply chain operations
- Manage and plan services and vehicle maintenance
- Assess claims, queries, vehicle inspections and handovers
- Ensure trucks are on schedule and booking times are met
- Vehicle Tracking and monitoring
- Plan and schedule collections and deliveries
- Compiling of customer reports - Delays and TaT
- Issuing diesel effectively
- Ensuring effective use of truck and driver 2 New Way Cartage July 2018 - May 2019 Operations Controller
- Vehicle Tracking
- Plan and schedule collections and deliveries
- Plan and schedule vehicle and machine maintenance
- Responsible for Services and Stores. Directly overseeing staff members.
- Maintain regular service interval on trucks, ensuring loss prevention on the repair cost, mínimal downtime, and warranty
- Ensure subordinates are trained and comply with procedures
- Staff performance analysis, ensuring loss prevention
- Preparation of employee attendance records and communication thereof
- Development and supervision of departmental procedures

**Soft Skills**
- Excellent communication skills to collaborate with others under any type of conditions
- Excellent clerical and organizational skills to keep track of schedules, routes and personnel
- Knowledge of computers for scheduling and other dispatching duties
- Ability to multitask with different, and sometimes conflicting, events happening at the same time
- Ability to work under stress and remain calm and to calm other people during rapidly changing circumstances
- Ability to relay information in a fast-paced environment

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