Human Resources Officer

**Job Number** 23132474

**Job Category** Human Resources

**Location** AC Hotel Cape Town Waterfront, Dockrail Road Foreshore, Cape Town, The Western Cape, South Africa VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

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**Key duties and responsibilities**:
**Learning and Development**:

- Works with HR manager and property leadership to identify and address employee and organizational development needs.
- Help drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Ensure effective training is in place to enable the achievement of desired business results.
- Contribute to the design of personal development plans.
- Prepare, conduct and evaluate training sessions - classroom and individual. (i.e, training materials, scheduling - booking rooms, setup classes, breakdown classes, facilitate group sessions, obtain training feedback and monitor effectiveness thereof).
- Monitor and ensure departments are conducting training and orientation.
- Assist in CATHSETA, WSP/ATR submissions and SA compliance.
- Administration including updating of central document/training records
- Administer the hotels cross training programme.
- Monitor and track completions of Marriott International online trainings.

**HR Generalist Functions**:

- Maintain confidentiality and security of employee and property records, files, and information.
- Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and procedures.
- Compliance with all local, state, and federal laws and company policies and standards and ensure all HR documentation are in accordance.
- Ensure accurate maintenance of all employee records and files.
- Collect and analyzing employee data via internal surveys to measure employer satisfaction.
- Work closely with the Human Resources Manager to plan and manage Associate Events and Wellness activities.
- Ensure all HR related systems are updated and reflect accurate employee data. i.e. new starters, terminations, promotions.
- Assist in the end-to-end talent Aquisition process.
- Monitoring/tracking employee relations issues including resolution and follow-up.
- Answer phone calls and record messages.

**What we are looking for**:

- Sustained and proven experience as an HR generalist
- Previous Learning and Development experience advantageous
- A positive outlook and outgoing personality
- Great hospitality skills as well as meticulous attention to detail
- Matric and a tertiary qualification in the Human Resources field.
- Clear Criminal record
- Computer literate on MS Office.
- Mhub Experience advantageous
- Strong planning and organizing skills to meet deadlines
- Effective problem solving, decision making and conflict management skills
- Excellent written and verbal communication skills to all levels of management
- Excellent listening skills and respect for keeping information confidential.
- Ability to work within a pressurized environment,
- Ability to use Initiative and be pro-active and self-driven
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At AC Hotels, we believe attention to detail is the greatest form of generosity we can offer. Whether it’s the artful pour of a drink or the sleek, edited environment, AC Hotels and our family members believe that if we have time to make it, we have time to make it beautiful. Our guests recognize and appreciate the precise design of AC Hotels and the detail-oriented nature of our family members. If you are looking for true hospitality, AC Hotels offers the perfect environment. Family members express a global mindset and passion for detail. They present a natural curiosity to learn and try new things. Whether staying current with trends in art, technology, or design, family members are eager to share with guests and others.

Family members look to delight others and always ask themselves how they can improve the service experience. If this sounds like you, we invite you to explore career opportunities with AC Hotels. In joining AC Hotels, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.