Reservations (Wedding) / Reception

2 weeks ago

Pietermaritzburg, South Africa Dream Hotels and Resorts Full time

A quint safari site, spanning across 3,000 hectares which is home to game such as kudu, hippo, buffalo, wildebeest, eland, and off course the _good-looking zebra and giraffe_, is looking to add a _**Wedding Reservations / Reception / Front Office**_ to their collection of friendly and highly efficient staff. It will be your responsibility to supervise staff and to ensure that guests’ needs are being met courteously._
- _

**_Must have_**_: hospitality management exp & APEX_**
- Acc is provided_

KPA
- Manage, supervise and control all Wedding Reservations and Front Office activities
- Supervise Reservations and Front Office staff to.
- You also manage room blocks for weddings,
- Monitor billing arrangements, and
- Handle room inventories
- Ensure that guests’ needs are met in a friendly and efficient manner

Must have
- 5 or more years’ experience in a hospitality
- 3 years’ experience Management Level
- Literacy in **Apex**:

- Proficiency in MS Office - Word, Excel & Outlook,

Soft Skills
- Strong guest orientation
- Obliging attitude
- Sound management skills
- Lead by example
- Focused on team development & training
- Good communication skills
- Well presented

Qualification
- Matric + related tertiary qualification

Reports directly into Assistant GM
- This position needs to be filled ASAP in order to secure a proper hand over_

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