Travel Sales Consultant

1 week ago

Cape Town, South Africa Adventure Full time

**We are looking for a motivated Travel Sales Consultant to join our Exodus Sales Team in Cape Town.This is an outstanding opportunity for someone with great travel experience. We offer in-depth training and support to ensure you realise your potential, and meet your OTE, this covers everything from mentoring and line management guidance.**

As a Travel Sales Consultant, you will be a member of our UK Contact Centre answering client enquiries, creating bookings, and delivering brilliant customer service, with the aim of delivering commercial growth in line with business objectives. This will be achieved by following a dedicated sales framework, service and quality assurance and keeping commercial targets at the forefront of what you do. You will work with the rest of the Sales team, as well as other key departments within the business, to achieve booking targets and consistently achieve stretch key performance indicators. Your focus will be on excellent customer service, proactive pipeline lead management and should be driven by the consistent achievement of targets.

**Hear from the Customer Director, Brendan Phelan**

“Our Sales teams are made up of high-performing individuals from various backgrounds, all passionate about travel and in providing the very highest standards in customer service. We’re looking for someone who can bring not just drive and enthusiasm to the role, but also their own personal knowledge and experience. Our standards are high-reaching, but we believe strongly in helping people grow and develop the skills and expertise they need to meet these challenges. We also strive to connect people as much as possible to the business and our values, because we believe that people who feel valued and who are fully engaged with what we do are not just more productive, but also happier and more fulfilled in their work.”

**What you will be doing**:

- Working to KPI’s and achieving sales targets
- Processing bookings from enquiry level through to taking a deposit
- Booking flights on GDS system
- Offering outstanding customer service at all times

**What we are looking for**:

- Strong sales background with experience and success in a previous sales position from the travel industry.
- Strong geographical knowledge and a passion for adventure travel
- Used to working to and achieving sales targets
- Excellent English, both written and verbally
- Has high standards of customer service and attention to detail
- Likes to get their sleeves rolled up and be involved
- Knowledge of Amadeus / Galileo GDS system useful

**A bit more about us**

Our mission is simple, to Improve life through travel. Exodus Travels is one of the world’s leading adventure travel companies delivering extraordinary traveling experiences across more than 90 countries worldwide. Providing unparalleled expertise and local knowledge, our exceptional guides on the ground and teams in our worldwide offices have been crafting amazing travel experiences for years. Our values are to Bring Happiness, Take Responsibility, Be Ambitious and Always Passionate, they underpin the work that we do and act as a reminder of why we do it. We are looking for people who can embrace our values and live them every day.

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