Front of House Manager
1 week ago
Beluga is an iconic dining destination known for its contemporary cuisine, vibrant atmosphere and longstanding reputation for excellence.
We are looking for a motivated and service-driven Front of House Manager to join our team. This role is central to creating an exceptional guest experience and ensuring the smooth day-to-day running of the front-of-house operations.
Role Overview:
As the Front of House Manager, you will lead by example, guiding and supporting the team to deliver outstanding service while ensuring that every guest enjoys a welcoming and professional experience.
Key Responsibilities:
- Supervise, train, and motivate the front-of-house team
- Ensure service standards are consistently maintained
- Greet and interact with guests in a professional and engaging manner
- Handle guest queries and complaints with professionalism and care
- Monitor overall guest satisfaction and take proactive steps to enhance the experience
- Strong problem-solving skills with a solution-oriented mindset.
- Prior experience as a Front of House Manager or in a leadership role within hospitality
- Strong leadership and problem-solving skills
- Excellent communication and interpersonal abilities
- Ability to remain calm and organized in a fast-paced environment
- Professional presentation and strong attention to detail
- Reliable transport is essential
- Flexibility to work evenings, weekends, and public holidays
What We Offer:
- A supportive and professional work environment
- Competitive remuneration
- Opportunities for growth within the business
Pay: R10 000,00 - R25 000,00 per month
**Education**:
- Bachelors (preferred)
**Location**:
- Cape Town, Western Cape 8001 (required)
Work Location: In person
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