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Front of House Manager

3 weeks ago

Cape Town, South Africa Cattle Baron Full time

Front Of House Manager Needed - Cattle Baron Tyger Waterfront.

The Front of House Manager oversees all aspects of guest service and hospitality in the establishment. They are responsible for managing the staff, ensuring excellent customer experiences, and maintaining the overall efficiency of operations in the front of the house.

**Experience**:

- FOH Manager: 2 years (preferred)
- Extensive computer experience and proficient with MS Office, Excel, Word, Outlook
- Relevant Operating knowledge of variances and how to work and correct it.
- Experience with hospitality related computer software systems POS systems
- Experience in hospitality industry standards and proceduresResponsibilities of Position
- Ensure all operational standards are implemented in the restaurant as required by Owner
- Comply with all relevant checklists and evaluations as set out by Owners
- Ensure excellent customer service
- Manage and ensure proper maintenance and cleanliness of all restaurant facilities
- Ensure knowledge of restaurant policies and services. All front office activities are effectively coordinated and resolve customer complaints and problems.

**Salary**: Based on experience and competency

Location: Tyger Waterfront, Cape Town, Western Cape

**Job Types**: Full-time, Permanent