Trust Practitioner

**Job Classification**
- **Job Requisition: 141550**:

- **TA Specialist: Refilwe Falatsi**:

- **Closing Date: 5 September 2025**:

- **Location: Clocktower Campus, V&A Waterfront, Cape Town**:

- **Cluster: Personal and Private Banking | Private & Wealth | Nedgroup Trust | Trust Services**:

- **Please Note: Preference will be given to applicants from Underrepresented Groups**

**Job Purpose**
- To administer a portfolio of trusts, mainly testamentary, for the purpose of generating fees and leads as part of a full range of fiduciary services, in order to make Nedbank the great place to bank for our clients.

**Responsibilities**:

- Adhere to company policies and procedures through appropriate investment of trust assets and overall trust administration.
- Keep up-to-date with legislation and regulation by reading up on the industry-related information.
- Ensure risks are minimised by following a checking and verification process.
- Ensure that there is no financial and reputational risk to the company by adhering to the internal knowledge base.
- Administer the client's trust in a professional manner in terms of the will or trust deed.
- Manage clients and beneficiary needs and their expectations by taking the appropriate action and delivering the required service in a timeous manner.
- Assist colleagues in trust-related problem solving by giving them advice on any specific query.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
- Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
- Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
- Generate an income stream through fee-taking in a timely manner in order to meet company's financial goals.
- Identify new business opportunities/leads by getting to know our clients better.
- Provide an oversight of daily administration activities by checking and verifying data.
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
- Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
- Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team

**People Specification**
- Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Preferred Qualification
- Associated Financial Planner/Certified Financial Planner (FPI), LLB Degree.
- Essential Certifications
- Preferred Certifications
- Fiduciary Institue of South Africa or Financial Planning Institue.
- Minimum Experience Level
- 2 - 5 years trust administration or fiduciary services, experience with:

- Setting up and administering trusts
- Interpreting trust deeds
- Compliance with FICA, SARS, and Master of the High Court requirements.
- working on adhoc projects.

**Technical / Professional Knowledge**
- Administrative procedures and systems
- Business writing skills
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Banking knowledge
- Banking procedures
- Cluster Specific Operational Knowledge
- Business principles
- Business terms and definitions
- Governance, Risk and Controls
- Behavioural Competencies
- Customer Focus
- Applied Learning
- Work Standards
- Earning Trust
- Decision Making
- Quality Orientation
- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_