Fleet Manager

2 weeks ago

Sandton, South Africa LiebenGroup Full time

**Overall Role Function**

The overall objective of this operations manager role is to effectively manage and oversee the day to day (also nightshift) operations of the depot/plant. This includes the short term planning and scheduling of daily operations. This extends from the productivity of drivers and their vehicles; along with the overall maintenance of vehicles; solving queries and so forth, in order to deliver exceptional service within clients’ SLA.

**Responsibilities**

**Budget Control**:

- Creditors - Ensure all invoices and PO’s are signed off and submitted to Finance.

Follow up on outstanding money
- Other - Insurance claims, traffic fines, vehicle maintenance
- Management of driver hours
- Budget and Resource Planning
- Use relevant data and analysis to give input into budget preparation for the division/depot.

**Client Service**:

- Service Culture - Deliver within SLA
- Partnership Management - Cultivate objective working relationships with variety of stakeholders (e.g. HR team, IT, Clients)
- Client Relationship Management - Daily client interactions on the frontline.

Solve challenges and queries to reduce complaints.

**Operational Execution**:
Oversee and manage own fleet of vehicles
- Schedule maintenance
- Weekly checks
- Services
- Washbay
- Breakdowns (where applicable)
- Licensing of vehicles
- Manage diesel consumption

Trip management
- Manage and schedule drivers’ working hours
- Route planning
- Oversee successful loading of goods at clients with all relevant paperwork
- Planning and scheduling the overs (old order incomplete from last loading cycle with new orders received.

Site Management
- Manage the washbay
- Manage the workshop
- Manage the diesel

Other
- Insurance Claims
- Adhoc Projects

Debrief Paperwork (daily)

**Reporting**:

- Prepare and submit weekly operational statistics
- Prepare and submit weekly financial flash to clients
- Prepare, analyse and submit monthly operational statistics

**Operational Efficiencies**:

- Work with team of drivers to deliver operational efficiencies
- Delivery of superior quality customer experiences within SLA
- Fleet management

**Staff Management**:

- Personal Development

Manage own development to increase own competencies for the position function and future leadership growth opportunities
- People Management

Plan and manage performance, skills development and team motivation. Achieve efficiencies and increase competencies

Address employee’s issues or grievances

Management of drivers performance, i.e. weekly monitoring of their consumption per km, daily debrief and weekly reports indicating outliers.

Driver PDP and licenses

Manage drivers’ leave and overtime (update daily)
- Teamwork

Support effective teamwork within depot/branch

**Job Outcomes / KPA’s**
- Targets and measures to be discussed in Performance meetings_

Finance
- Work contributions to bottom line (e.g. increase profits, decrease costs, cash flow)

Client
- Contribution to client satisfaction levels (internal and external clients)

Process
- Efficiency, accuracy and reporting

People
- Management contribution supporting, growing and motivating staff to deliver results.
- Personal contribution to team and others

Values
- Alignment with the Lieben Values

Lean
- Reducing waste and streamlining processes

**Authority / Decision Making**

Customer and driver problems with limited decision making only, however must ensure prior approval is obtained from relative authority.

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