Senior Specialist: People Change Manager

Empowering Africa’s tomorrow, together one story at a time.
- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

This role blends expertise in People Change Management and Strategic Communications.

Job Description

Change Management
- The facilitation of change management activities for projects so as to ensure minimum resistance or disruption to implementation and maximum commitment and buy-in to the benefits of the project/initiatives and the implementation plans
- To be accountable for creating and implementing change management strategies and plans that maximise employee adoption.
- To drive faster change implementation, increased strategic understanding and operational productivity.
- Providing strategic direction, tactical and operational implementation on Change management activities at an organizational transformation level and projects.

Communications
- The Strategic Communication role is responsible for developing and implementing communication strategies that effectively convey the Group Compliance message to our internal audiences.
- This role involves crafting and managing communications that enhance Compliance experience and foster engagement.
- The role will work closely with the Group Communication Team and other departments to ensure alignment and coherence in all communications.

Key accountabilities
- Develop a change management strategy and plan for the specific project in alignment with the project implementation plan.
- Assessing all the stakeholders and defining the nature of sponsorship, involvement and communication that will be required.
- Identify, analyse, prepare risk mitigation tactics.
- Drive deliverables for the effective implementation of the change management framework and strategies.
- Develop communication strategy and approach.
- Develop, support and contribute towards training interventions.
- Support and engage leaders with change methodologies.
- Integrate change management activities into project plans.
- Manage stakeholders across the BU and within Group where appropriate.
- Define and measure success metrics and monitor change progress.
- Driving the change adoption for relevant stakeholders and end users

Competencies
- Intimate knowledge of Change Management frameworks, practises and strategies.
- Understanding of the Financial Services and Insurance legislation and regulations
- Knowledge of people and project engagement lifecycle
- Knowledge of employee engagement and experience management practices
- Understanding of employee behaviour, specifically relating to financial services
- Understanding of business management processes, policies, practices and metrics

Experience
- Experience in managing change in a large corporate business environment

**Qualifications**:

- Preferred Education - B Degree & Hons in field of Human Sciences, Post-graduate Diploma in Business Administration
- Preferred Experience - 4 - 8 years in people change management domain in a project environment
- A solid understanding of how people go through a change and the change process.
- Experience and knowledge of change management principles and methodologies.
- Good understanding of and experience with project management approaches, tools and phases of the project lifecycle.
- Exceptional communication skills - both written and verbal.
- Able to work effectively at all levels in an organization.
- Excellent active listening skills.
- Problem solving and root cause identification skills.

Education

Bachelor's Degrees and Advanced Diplomas: Business, Commerce and Management Studies (required)
- Absa Bank Limited reserves the right not to make an appointment to the post as advertised_