PMO Manager

**Listing reference**: 020127

**Listing status**: Online

**Position summary**

**Industry**:Wholesale & Retail Trade

**Job category**:IT-Management

**Location**:Cape Town

**Contract**:Permanent

**Remuneration**:Market Related

**EE position**:Yes

**Introduction**
- We are looking to recruit an PMO Manager to work within the Information Technology department of Clicks Group Services. The role will be based at Clicks Head Office in Cape Town and will report to the IT Executive for Project Delivery. The role will require management of project managers within the Portfolio Office: thus, comprising a combination of strategic portfolio management work and reviewing of work performed by others and maintaining the portfolio of projects for the group.

**Job description**

**Job description**

**Job Purpose**:
To lead the design and implementation of project management governance framework, including methodologies, standards, tools and techniques, and oversee the planning, strategic alignment, and prioritisation of the IT projects to enable the Group to realise envisaged benefits.

**Job Objectives**:

- ** IT Projects Portfolio Planning** - Contribute to the IT department planning process, providing input on IT program management capabilities and initiatives. Partner with the IT and business leads to identify strategic IT projects aligned with the business priority initiatives.
- ** IT Projects Portfolio Management -** Oversee the identification, prioritisation and delivery of medium, large and complex IT projects in collaboration with IT and business stakeholders. Strategically allocate, support and manage the performance of project managers across multiple projects within the program.
- **IT Programme Management Continuous Improvement** - Keep abreast with the latest project methodologies, techniques, local and global trends and to ensure continuous improvement. Guide the team in implementing best practices, methodologies, technologies and tools to enhance the efficiency and effectiveness of the IT programme management processes.
- ** Stakeholder and Relationship Management**Establish and maintain strong partnerships and relationships with key stakeholders through collaboration and gaining buy-in and support. Establish and manage the relevant programme management structures to facilitate IT projects integration, alignment, planning and reporting.
- ** Financial Management**Financial input into the IT Project Delivery unit’s financial budget. Manage and monitor the utilisation of financial resources. Drive cost-effective measures to support the department in achieving the set financial targets.
- ** People Management**Set clear performance management plans and measures for the team and clarify performance standards and expectations. Evaluate current capabilities, identify gaps, and prioritise functional and people improvement initiatives.
- **Compliance and Reporting**Ensure project processes and practices comply with industry standards and regulatory requirements. Manage the development and implementation of IT programme management policies, standards, methodologies, techniques, guidelines and governance practices in line with the organizational policies.

**Minimum requirements**

**Education and Experience**:

- A relevant qualification plus the relevant project management qualification from the accredited institute. (essential)
- Agile project management and/or IT SDLC qualification highly preferred.
- 3 to 5 years retail and portfolio office management experience. 3 years or more at a supervisory or Team Leader level.

**Job related knowledge and skills**:

- IT Project and Program Delivery and Planning to drive service excellence and mitigate risks.
- Project Delivery Support across multiple delivery teams.
- Vendor Management. control costs, drive service excellence and mitigate risks to gain increased value from vendors.
- Demand and Capacity Management.
- Proven skills to analyse business requirements to be met by IT solutions.
- Change Management knowledge and proven experience.
- Ability to work independently and collaboratively in groups.
- Ability to liaise and communicate effectively with colleagues throughout the business.
- Ability to manage very specific deadlines.
- Ability to support the rollout of technology solutions, including coordinating activities, managing risks, and ensuring a smooth transition to the operational phase.

**Essential competencies**:

- Strategic alignment - understanding corporate strategy and ability to align portfolio accordingly.
- Value Management - Ability to assess and optimise value delivery across projects.
- Benefits realisation - Experience with benefit tracking and measurement.
- Delivering results orientated with exceptional quality assurance
- Portfolio and Project management experience and prioritisation techniques.
- Governance and Risk Management.
- Leadership and Stakeholder Engagement.
- Innovation Mindset.