Logistics Carrier Sales Representative

7 days ago

Pretoria West, South Africa Smartworks Service Full time

**Position Overview**:
**Responsibilities**:

- Carrier Acquisition: Identify, engage, and onboard new carriers to fortify our network and meet the evolving needs of our clientele.
- Relationship Management: Foster enduring partnerships with existing carriers to cultivate loyalty and encourage repeat business.
- Negotiation: Skillfully negotiate competitive rates with carriers while upholding profitability for the company.
- Rate Quoting: Provide precise and timely rate quotations to clients, considering market dynamics, carrier tariffs, and shipment specifications.
- Contract Management: Draft and negotiate carrier agreements, ensuring alignment with company policies and industry standards.
- Problem Resolution: Serve as a liaison between carriers and internal teams, swiftly resolving any transportation-related issues or hurdles.
- Market Analysis: Stay abreast of market trends, competitor activities, and industry advancements to identify avenues for growth and enhancement.
- Performance Monitoring: Monitor carrier performance metrics, including punctuality, responsiveness, and client satisfaction, to uphold service level agreements.
- Documentation: Maintain meticulous records of carrier contracts, rate agreements, and communications for auditing and reference purposes.
- Collaboration: Collaborate closely with sales, operations, and customer service units to deliver seamless end-to-end transportation solutions.

**Qualifications**:

- Proven Experience: Minimum of **2** years in carrier sales or freight brokerage, with a demonstrable track record of achievements.
- Industry Knowledge: Profound understanding of logistics, encompassing transportation modalities, regulations, and market intricacies.
- Sales Skills: Proficient negotiation, persuasion, and communication abilities, coupled with adept relationship-building skills.
- Analytical Abilities: Strong analytical prowess to discern patterns from data, enabling informed decision-making.
- Customer Focus: Dedication to surpassing customer expectations and delivering exceptional service.
- Organizational Skills: Effective time management and organizational capabilities to thrive in a fast-paced setting.
- Team Player: A collaborative mindset, with a penchant for achieving collective goals.
- Technology Proficiency: Familiarity with transportation management systems (TMS), CRM software, and Microsoft Office Suite.
- Bachelor’s Degree: Bachelor’s degree in business, logistics, supply chain management, or a related field (preferred).

**Join Our Team**:
**Experience**:

- Sales: 1 year (preferred)
- Logistics: 2 years (preferred)

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