Client Care Advisor
4 hours ago
**Introduction**
Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme),
and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and
people from all walks of life to achieve their financial goals and life aspirations.
We help people grow their savings, protect what matters to them and invest for the future. We help companies
and organisations care for and reward their employees and members. Through our own network of advisers or via
independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions
**Role Purpose**
Our Advisors within Client Care are committed to providing Momentum Short-term insurance (STI) clients and
brokers with awesome service and to making their experience with Momentum STI enjoyable, easy, and
convenient. This is done to foster and build long-lasting and rewarding relationships.
**Requirements**:
- Matric (Grade 12) or equivalent
- Call Centre studies will be advantageous
- Previous client care experience will be an advantageous
- Sales experience will be advantageous
- Previous call centre experience (preferably in a client centric or sales environment)
- RE is compulsory
**Duties & Responsibilities**
An inbound advisor of Momentum STI is responsible for providing Momentum STI clients with awesome service and to making the client/brokers experience with Momentum STI enjoyable, easy and convenient. Client Care Advisors deal with client queries on all levels in a competent, efficient and attending and successfully completing all training courses scheduled for the employee by Momentum STI.
**Competencies**
- Client service oriented
- Attention to detail/Quality oriented
- Deadline and results oriented/Work standard
- Initiative
- Enthusiastic and passionate about the job and the company
- Effective at planning and organisation/Work management Teamwork/Collaboration
- Judgment/Problem solving
- Adaptability
- Integrity
- Tolerance for stress skills
- Interpersonal and communication skills
- Selling skills
- NegotiationsKeyboard skills
- Administration skills
- Influencing
- Practical learning
- Principles of client service
- The workings of a call centre
- Computer literacy
- Product/Systems knowledge and/or potential to acquire such knowledge within a short space of time
-
Client Care Advisor
1 week ago
Centurion, South Africa Momentum Insure Company Limited Full time**Introduction** Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings,...
-
Pet Client Care/ Retention Advisor
7 days ago
Centurion, South Africa OUTsurance Full timeCompany Description OUTsurance is a world-class profit orientated short-term & life insurer. You always get something OUT, in that we are vibrant, successful and values orientated with an awesome dynamic culture. Our success can be attributed to the OUTstanding people that work for us. **Job Description**: **Responsibilities** - Our retention advisors are...
-
Client Care Inbound Advisor
2 weeks ago
Centurion, South Africa OUTsurance Full time**Company Description** OUTsurance has been propelling the South African insurance industry forward for the last 27 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to outstanding employees who set the bar high...
-
Client Centric Sales Advisor
1 week ago
Centurion, South Africa Momentum Insure Company Limited Full time**Introduction** - Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings,...
-
Client Centric Sales Advisor
2 weeks ago
Centurion, South Africa Momentum Insure Company Limited Full time**Introduction** - Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings,...
-
Client Care Consultant
4 hours ago
Centurion, South Africa Dante Personnel Full timeGauteng, Centurion - R 15 000.00 - R 20 000.00 A company specialising in access control is looking for a Client Care Consultant to join their team based in Centurion **Minimum requirements**: - Matric **Consultant**: **Monja de Kock** **- Dante Personnel** **Midrand** *** *** - For more information please contact: - Monja de Kock
-
Care Home Admissions Advisor
2 days ago
Centurion, South Africa Anglo American Full timeThe Home Admissions Advisor will manage the sales and marketing processes of the home, ensuring the effective daily operation of the Sales & Marketing Department whilst meeting and exceeding budget targets filling the home with the agreed client base and maximizing revenue. This role involves working within a team and very closely with the General Manager....
-
Client Care Inbound Advisor
4 hours ago
Centurion, South Africa OUTsurance Full timeCompany Description OUTsurance is a customer-centric financial services company with a global foot print. We are vibrant, successful and values orientated with an awesome dynamic culture encapsulated by the ethos that clients and staff “always get something OUT.” Our success can be attributed, amongst other things, to the outstanding people that work for...
-
Client Care Administrator/ Portfolio Manager
2 weeks ago
Centurion, South Africa Edustaff Full time**Client Care Administrator / Portfolio Manager** Centurion East and Cape Town Office Hours: Monday to Friday, 8:00 am to 4:30 pm R15,000 - R18,000 depending on experience **Overview**: Our client, a leading tutoring company, is seeking a dedicated individual to join their team as a Customer Care Administrator, also known as a Portfolio Manager. This role...
-
Client Centric Sales Advisor
2 weeks ago
Centurion, South Africa Momentum Insure Company Limited Full time**Introduction**Role Purpose** - The Client Sales team of Momentum STI is primarily responsible for all the telephonic sales with the new clients. Momentum STI has a numerous vacancies for Sales Advisors, with sales experience and leadership ability/potential.**Requirements**: - Matric - RE's would be an advantage - Previous call centre experience in...