Field Services Project Manager

3 days ago

Brackenfell, South Africa Shoprite Group Full time

**Purpose of the Job**:
The Field Services Project Manager is responsible for the management and control of resources required for the deployment of hardware, software and configuration changes to store endpoints and infrastructure. An integral component of the role involves the allocation of tasks, advanced troubleshooting, and ensuring deployments are undertaken in accordance with organisational policy and standards.

**Job Objectives**:**
Endpoint Rollouts and Upgrades**
Plan, schedule, and coordinate resources across various disciplines.
Adhere to timelines and scope as agreed with business units.
Manage the relationship(s) with internal and external stakeholders.
Agree on the technical standards, and enforce the relevant processes and procedures during rollout.
Ensure processes and procedures are documented, shared, and understood by Field Services staff.
Ensure relevant stock is ordered, configured, and shipped to various divisions.
Consult Field Services to understand installations challenges and refine configurations.

Provide weekly management status reports.

**Vendor Management**
Work with external vendors should additional resourcing be required.
Inform and update vendors on changes being applied to the current landscape.
Define and agree on support processes with the vendor during the rollout phase.
Handover new and/or updated procedures to vendors post rollout.

**Budget Management**

Provide assistance to the Delivery Manager in developing an annual budget and operating plans to support the team and department.
Assist the Delivery Manager in managing costs and budgets for Cloud spending.

**People Management**
Support the Delivery Unit manager in leading the team.
Manage and mentor a high-performing team of engineers assigned to the project.
Set clear project goals and objectives to achieve the successful delivery of the project.
Oversee day-to-day challenges related to the project.
Ensure those team activities operate within the policies and procedures of the organization.

**Collaboration**
Interface with other technical teams, vendors, and operations.
Build and maintain strong relationships with IT Warehouse & Logistics, Field Services, Service Desk, Application teams, and their respective leaders across the Group, and develop a detailed understanding of their issues, challenges, and opportunities.
Collaborate with the IT Infrastructure and security groups to help ensure alignment with IT standards and initiatives.
Ensure the Service Desk is aware of changes during the rollout, and support procedures are updated.

**Qualifications**:**
Essential**

Grade 12 / Matric / NQF level 4
Formal qualification in Project Management, CompTIA A+Certification
**Experience**:
Up to 5 years

**Essential**

IT Field Services experience (at least 3-5 years)

Project Management (at least 2 years)

**Knowledge and Skills**:**
Essential**

Project Management Methodology

End point software engineering and development systems, best-of-breed open source technology

End point and software installations and configurations
**Applicant Feedback Policy**:

  • Administrator: Project Support

    2 weeks ago

    Brackenfell, Western Cape, South Africa BCXP Full time R160 000 - R205 000 per year

    Business unit, Department, ReportingBusiness Unit CPSDepartment: Field Services Core DescriptionThe main purpose of this position is to assist the Project Lead/s with administrative responsibilities Key Deliverables / Primary Functions Logging and closing all installation incidents per project timeously. Arranging for technicians and other vendors to be on...

  • Administrator: Projects

    2 weeks ago

    Brackenfell, South Africa BCXP Full time

    Business unit, Department, Reporting **Business Unit**: CPS **Department**: Field Services Core Description The provide administrative support during the execution of IT projects. This includes the scheduling of meetings, maintenance of databases, monitoring project progress and general project administration Key Deliverables / Primary Functions Assisting in...

  • Administrator: Project Support

    2 weeks ago

    Brackenfell, South Africa BCXP Full time

    Business Unit, Department, Reporting Job grade/level OP2 Business Unit Cloud Platform Solutions Department Field Services Position reports to Manager Span of Control 0 Core Description The main purpose of this position is to assist the Project Lead/s with administrative responsibilities. Key Deliverables / Primary Functions Project Coordinator Logging and...

  • Project Manager

    2 weeks ago

    Brackenfell, South Africa Helderberg Personnel Full time

    Well established company dealing in the construction and manufacturing sector, has a vacancy for a Project Manager to join their rapidly expanding company based in Blackheath as soon as possible project manager **Requirements**: - Relevant Degree or Diploma - SACPCMP registration or similar preferable - Five years of experience in a similar position;...

  • Project Manager

    2 weeks ago

    Brackenfell, South Africa Helderberg Personnel Full time

    Well established company dealing in the construction and manufacturing sector, has a vacancy for a Project Manager to join their rapidly expanding company based in Blackheath as soon as possible construction|project manager **Requirements**: - Relevant Degree or Diploma - SACPCMP registration or similar preferable - Five years of experience in a similar...

  • Administrator: Project Support

    4 days ago

    Brackenfell, South Africa BCXP Full time

    Business unit, Department, Reporting Business Unit CPS **Department**: Field Services Core Description The main purpose of this position is to assist the Project Lead/s with administrative responsibilities Key Deliverables / Primary Functions Logging and closing all installation incidents per project timeously. Arranging for technicians and other vendors to...

  • Ops Specialist: Project Management

    4 days ago

    Brackenfell, South Africa BCXP Full time

    Business unit, Department, Reporting Business Unit Operations Department Job grade S6 Core Description Involved in the execution of large IT projects in accordance with the specified and agreed upon scope, timeframe, budget, and quality requirements. To provide guidance and support to junior project staff. Key Deliverables / Primary Functions Provide input...

  • Project Manager Iii

    4 days ago

    Brackenfell, South Africa Shoprite Group Full time

    **Purpose of the Job**: To manage projects to meet identified business needs, acquiring and utilising the necessary resources and skills, within agreed parameters of cost, timescales, and quality. The ideal Project Manager must have relevant experience in relevant area listed below. **Job Objectives**: 1. Project initiation - Project charter 2. Project...

  • Technical Project Manager

    2 weeks ago

    Brackenfell, South Africa Datonomy Solutions Full time

    **Purpose of the Job** To manage projects to meet identified business needs, acquiring and utilising the necessary resources and skills, within agreed parameters of cost, timescales, and quality. The ideal Project Manager must have relevant experience in relevant area listed below. **Job Objectives** 1. Project initiation Project charter 2. Project...

  • People Services Transformation Lead

    4 days ago

    Brackenfell, South Africa Shoprite Group Full time

    **Purpose of the Job**: The People Services Transformation Lead is a strategic leadership role tasked with orchestrating the transformation of People Services and driving ongoing transformation initiatives within the broader People Team. The primary purpose of this role is to enhance organisational capacity, capability, risk management, value delivery, and...