Administrator: Project Support

2 days ago

Brackenfell, South Africa BCXP Full time

Business Unit, Department, Reporting Job grade/level OP2 Business Unit Cloud Platform Solutions Department Field Services Position reports to Manager Span of Control 0 Core Description
The main purpose of this position is to assist the Project Lead/s with administrative responsibilities.
Key Deliverables / Primary Functions
Project Coordinator
Logging and closing all installation calls per project timeously.
Arranging for technicians and other vendors to be on site for installations within the specified time.
Following up with the inland and costal project managers that all installations are completed.
Escalating all problems and concerns regarding open installations to the project Lead and customer.
Ensuring that all administration on projects are documented, communicated and closed within the agreed process.
Escalating all problems and concerns regarding open installations to the project Lead.
Supplying feedback to Senior Management on the progress of the project.
Documentation / Quotations
Getting and / or tracking approval from project managers for quotes that are submitted.
Ensure that all purchase orders are received for approved orders.
Communication
Liaising with the projects team regarding project status on an ongoing basis.
Liaising with the customer and installation team regarding project status on an ongoing basis.
Communicating with relevant manager/s on any relevant information, ensuring regular notification of any problems identified.
General
To undertake any other reasonable duty as required by the Company or client. Core Functional Skills & Knowledge
Computer Literacy
IT Terminology Knowledge
Attention to detail
Analytical Skills
Good Understanding of Processes and Procedures
IT Processes & Procedures Core Behavioural Competencies 1. Job Match Rating 2. Delivering Results 3. Meeting customer expectations 4. Teamwork 5. Handling Pressure 6. Communication and Impact Minimum Qualifications NQF 4: Grade 12 National Diploma Additional Qualification preferred or advantage Experience
2 years’ experience Certifications None Professional Memberships in Relevant Industry Level of Engagement & Span of Control
Interact with similar levels at client and various stakeholders within BCX Special Requirements/ Employment Condition Ability to cope under pressure Valid Drivers license Workplace/Physical Requirements Hybrid Remote Worker

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