People & Culture Generalist - Supervisor Level

**Responsible To**

Director of People & Culture

Assistant People & Culture Manager

**Responsible For**

People & Culture Co-ordinator

People & Culture Administrator

People & Culture Intern

**SCOPE & PURPOSE OF POSITION**

To contribute to the provision of a progressive People & Culture service that satisfies employee perceptions of a leading employer, and the operational requirements of the business with a primary focus on recruitment and selection.

**MAIN DUTIES & RESPONSIBILITIES**

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**_Recruitment & Selection_**
- The ability to interview and refer qualified applicants to Department Heads and Division Heads
- The ability to ensure all correspondence to applicants is sent out in a timely manner
- The ability to update the Career opportunities and Career watch on a weekly basis
- To co-ordinate with PR to prepare job ads when required on Facebook, Twitter and LinkedIn
- To schedule a minimum of 4 interviews per day
- To complete reference checks with all applicants prior to offer
- To update the starters and leavers folder
- To update the manning on an ongoing basis and issue to P&CD, HRM at the completion of each payroll run on a monthly basis
- To prepare offers and contracts for signature by the General Manager or Director of People & Culture in his absence

**_ Labour Turnover & Analysis_**
- The ability to maintain employee transfer request files
- The ability to prepare the monthly turnover report and Exit Interview Analysis
- To complete Exit Interview with all employees up to and including Supervisory level
- To set up Exit Interviews for departing Assistant Manager level and upwards for the HRD and/or HRM
- To complete Transfer interviews with all employees up to and including Assistant Manager
- To set up Exit Interviews for departing transfer employees at Assistant Manager level and upwards for the HRD and/or HRM
- To type up the interviews and circulate to HRD and HRM who will distribute and address matters with Department Head, Division Head, HR Management and General Manager, the day after the employee last day

**_ Learning & Development_**
- The ability to administer and train employees on behalf of People & Culture in various areas, including, FSITP and other programs as instructed by HRD and/or HRM
- The ability to conduct complete and effective follow through on ASPECT training
- The ability to train line employees within the People & Culture on job related tasks
- The ability to assist in generating the list of outstanding performance reviews and manage the process within the hotel on a monthly basis
- To keep the Appraisal calendars update with new starters and leavers on a weekly basis
- To monitor the quality of reviews given and to alert the Director of HR and HR and Manager of any issues

**_ Employee Relations_**
- The ability to maintain friendly, cordial relations with all employees
- To conduct daily walk abouts to maintain employee relations with HR team ad provide feedback to the HR team on a daily basis
- To maintain contact with new employees during their introductory period (180 days, providing a reference point in the event of difficulties, and monitoring their training from an employee perspective
- The ability to attend and participate in employee functions as expected, representing People & Culture and the Hotel accordingly both on and off hotel property
- The ability to provide assistance relating to employee relations such as direct line committee organization, employee communication, bulletin boards, employee of the month program, employee picnics, parties and general meetings
- The ability to possess a high level of professionalism and integrity while maintaining the confidentiality of the office
- To assist in the administrations of the FS Annual Employee and Management opinion survey
- To assist the management team with disciplinary administration as required by HRD and HRM
- To attend all designated management daily briefings
- The ability to assist management and line employees with any concerns or questions
- The ability to ensure that the Employee Restaurant is clean and well decorated during holidays and special events
- The ability to ensure that the employee locker rooms are clean and orderly
- The ability to ensure that the employee changing rooms are clean and orderly

**_ People & Culture Administration_**
- The ability to maintain MyHRWorkday System including input, output and report processing
- The ability to train the HR and management teams of all Workday processes
- The ability to maintain details in all aspects of work including, but not limited to, data input and maintenance of records in various areas
- The ability to generate and complete reports required by the Corporate office on a Weekly/Monthly/Annual basis as required
- The ability to generate and complete reports required by the HRD on Weekly/Monthly/Annual basis as required
- The ability to process and maintain confidential information and to properly document information for