Supervisor

**Job Purpose**:
Bidvest International Logistics is in the market for a yard supervisor who will be responsible to ensure that all operations takes place according to the set out standard operating procedures and report all deviations to the Operations Manager. Furthermore, ensure that all vehicles are compliant with the client's Coaching Instructions and manage KPI performance reports.

**Qualifications & Experience**: Qualifications: Senior certificate (Grade 12) or equivalent. Certificate in Logistics or equivalent. Valid Code 08 Drivers License. Experience: ±2 years in a Supervising position. ±2 years in Warehousing / Stock yard operations. Vehicle Handling. Manage a team of people.
**Key Responsibilities**:
Customer Satisfaction:
Quick response to Customer queries and resolving thereof
Ensure all processes are in support of customer expectations and also focussed on minimising risk
Support Customer Liaison and also focus on minimising risk
Controlling of all Yard operational activities
Ensure good Vehicle storage and handling governance according to client standards
Ensure that regular operations meetings are held with staff to manage output and expectations
Encourage continuous improvement of service
Ensure that all quality objectives are measured and met
Manage the effective servicing & maintenance of all equipment within department
Ensure that battery reservations are printed and captured
Ensure that exports
Ensure compliance to good hygiene and housekeeping disciplines within all areas under responsibilities
Ensure that the department aligns itself to the BidvestIL corporate framework and that all signage and uniforms uphold the image of BidvestIL
Monitor and maintain discipline in all areas of responsibility
Fuel management
KPI's & Reporting:
Daily, Weekly and Monthly measurement and reporting of KPI Achievement
Ensure on time submission and accuracy of daily/weekly / monthly management reports
Ensure that all KPI's are achieved
Ensure that all quality objectives are met Identification and Management of KPI's for the operation and ensure that they are known and understood by all staff
People Management:
Ensure that staff Productivity in all operations are measured and achieved
Establish KPI's for subordinates and manage accordingly
Conduct Performance Appraisals of staff in line with company deadlines
Manage leave days of staff not to exceed more than 15 days of leave per staff member, or have excessive leave
Manage absenteeism and ensure BidvestIL code of conduct are understood and not transgressed by
Ensure all staff within facility comply with correct daily use of PPE and uniforms
Ensure general well being of personnel, including discipline
Motivating all staff
Succession management
Inventory Management:
Ensure & maintain high level of Inventory accuracy
Maintaining of accurate stock levels
Resolving of anomalies picked up
ISO:
Ensure processes and procedures are in line with the customer expectation
Filing of all operational documentation daily as per ISO procedure
Job observations
Internal ISO Audits
SHE:
Reporting of any incident as and when it happens
Ensure compliance to correct PPE at all times
Ensuring compliance to SHE procedures and standards
Incident Investigations
Monthly SHE checklists to be completed
Adherence to specific SHE appointment
5S:
Ensuring the maintaining of 5S in areas of responsibility
5S checklists to be completed continuously
General Administration:
Maintain proper archiving procedures
Recording, filing and archiving of operational documentation
Be creatively involved in daily meetings
Assist the Controller in areas where and when required
Ensure BidvestIL code of conduct are understood and not transgressed by