External Product Support

2 weeks ago

Pretoria, South Africa BMG - Bearing Man Group Full time

**Job Purpose**

The Product Support Officer is a vital role within the Fasteners, Tools & Equipment Department, responsible for providing technical & administrative support related to product management, sales & customer service. Reporting to the department manager, the Product Support Officer plays a pivotal role in ensuring the smoot operation of product-related activities & initiatives.

**Roles & Responsibilities**:

- Represent the company in all forms of communication, maintaining good working relationships & networks with internal & external stakeholders, external suppliers & clients
- Responsible for building & maintaining positive relationships with internal & external stakeholders
- Demonstrate a strong customer service focus & quality communication & output in all interactions with key stakeholders & external contacts
- Manage the development of fasteners, tools & equipment product sales to meet budget targets in the region
- Develop & execute sales strategies to achieve sales objectives
- Coordinate market research activities to understand customer needs, preferences & market trends
- Utilize market insights to develop sales projections, budgets & promotional campaigns
- Identify potential markets for new products & assess market demand
- Collaborate with product management & marketing teams to introduce new products to the market
- Promote & grow after-sales services, including maintenance, repairs & technical support
- Monitor stock levels & prepare stock re-order proposals for the region
- Define stock holding models for efficient inventory management in the region
- Expand & maintain relationships with original equipment manufacturers (OEMs) & contract customers
- Identify opportunities for OEM partnerships & contract business growth
- Engage in approximately 80% travel within the region for customer visits & market activities
- Spend the remaining 20% of time in the office for administrative tasks & coordination

**Minimum Requirements**
- Matric/National Certificate NQF4
- Bachelors degree in Engineering, Business administration or related field
- Proven experience (5 years) in technical sales, product management or related roles, preferably in the industrial or engineering sector
- Strong technical understanding of Fasteners, Tools & Equipment products
- Excellent communication, negotiation & interpersonal skills
- Analytical with the ability to analyse market data & trends
- Ability to travel extensively within the region & occasionally outside of the region when required
- Proficient in Microsoft Office SUite (Word, Excel, PowerPoint(
- Valid drivers license & willing to travel

**Job Types**: Full-time, Permanent

**Experience**:

- Fasteners, Tools and Equipment Sales: 4 years (required)

License/Certification:

- Drivers License (required)

Work Location: In person

  • External Product Support

    2 weeks ago

    Pretoria, South Africa Bearing Man Group (Pty) Ltd T A Bmg Full time

    Job Purpose The Product Support Officer is a vital role within the Consumables Department, responsible for providing technical and administrative support related to product management, sales, and customer service. Reporting to the Consumables Department Manager, the Product Support Officer plays a pivotal role in ensuring the smooth operation of...

  • External Product Support

    2 weeks ago

    Pretoria, South Africa Bearing Man Group (BMG World) Full time

    **Job Purpose** **The Product Support Officer is a vital role within the Consumables Department, responsible for providing technical and administrative support related to product management, sales, and customer service.** **Reporting to the Consumables Department Manager, the Product Support Officer plays a pivotal role in ensuring the smooth operation of...

  • External Product Support – Fastners, Tools And Equipment

    4 weeks ago

    Pretoria, South Africa Bmg - Bearing Man Group Full time

    Job Purpose The Product Support Officer is a vital role within the Fasteners, Tools & Equipment Department, responsible for providing technical & administrative support related to product management, sales & customer service. Reporting to the department manager, the Product Support Officer plays a pivotal role in ensuring the smoot operation of...

  • External Product Support

    2 weeks ago

    Pretoria, South Africa BMG - Bearing Man Group Full time

    **Job Purpose** The Product Support Officer is a vital role within the Consumables Department, responsible for providing technical and administrative support related to product management, sales, and customer service. Reporting to the Consumables Department Manager, the Product Support Officer plays a pivotal role in ensuring the smooth operation of...

  • External Salesperson

    1 week ago

    Pretoria, Gauteng, South Africa Manpower Full time R250 000 - R500 000 per year

    We are seeking a dynamic and customer-focused External Sales Person to join our team at the Pretoria branch. This hybrid role offers the perfect balance between in-branch relationship management and on-the-road client engagement. If you enjoy working closely with customers, nurturing long-term partnerships, and promoting technical products, this could be the...

  • Product Support Manager

    2 weeks ago

    Pretoria, South Africa Omnia (Pty) Ltd Full time

    Overview The main purpose of this role is to conduct and manage product, field and client support of AXXIS detonator products. Facilitate training of new clients on the use of the AXXIS products. Conduct assessments on trainees up to certification. Responsible to ensure that all the requirements of the OSH Act, and statutory prescriptions (at a minimum) are...

  • Product Support Manager

    1 week ago

    Pretoria, Gauteng, South Africa Omnia (Pty) LTD Full time R900 000 - R1 200 000 per year

    OverviewThe main purpose of this role is to conduct and manage product, field and client support of AXXIS detonator products. Facilitate training of new clients on the use of the AXXIS products. Conduct assessments on trainees up to certification. Responsible to ensure that all the requirements of the OSH Act, and statutory prescriptions (at a minimum) are...

  • Specialist External Sales Islamic

    2 hours ago

    Pretoria, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary The...

  • External Sales Representative

    1 day ago

    Pretoria, South Africa West Coast Personnel Full time

    Job Description A results-driven External Sales Representative is required to drive new business, service existing clients, and achieve sales targets within the technical/industrial market. The role involves lead generation, client visits, product presentations, and full-cycle sales management. Responsibilities Develop new business through cold calling,...

  • External Sales Representative

    1 week ago

    Pretoria, South Africa Whm Labour Law Advisors Full time

    2 days ago Be among the first 25 applicants We are seeking an experienced External Sales Representative to join our Cape Town team. This role is ideal for a proactive, results-driven professional with strong HVAC knowledge and a passion for customer relationships. Key Responsibilities Achieve daily HVAC sales and profit targets. Represent and promote the...