Car Rental Agent

2 weeks ago

Kempton Park, South Africa Stratford academy Full time

We are seeking a rental agent for branch in Durban
- Customer Service:

- Assist customers in renting vehicles by providing information on available options, rates, and waivers. Ensure excellent
- customer service throughout the rental process.
- Handle customer reservations, including booking vehicles, confirming details, and coordinating pick-up and drop-off schedules.
- Conduct thorough vehicle inspections before and after rentals to document any damages or issues, ensuring accurate records and timely maintenance.
- Prepare rental agreements, explain terms and conditions, and obtain necessary documentation such as driver's licenses and payment information.
- Address customer inquiries, concerns, and complaints professionally and efficiently, finding appropriate solutions and escalating issues if necessary.
- Strong interpersonal and communication skills to provide exceptional customer service and handle customer interactions effectively
- a good understanding of rental procedures, vehicle types, and reservation systems.
- Ability to conduct thorough vehicle inspections, accurately complete paperwork, and ensure precise billing and
- Familiarity with computer systems, including reservation and rental software, to manage bookings, process payments, and generate reports.
- A valid driver's license is required for this position

**Job Types**: Full-time, Permanent

Pay: Up to R10 000,00 per month

Work Location: In person

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