Human Capital Officer

**To our future Human Capital Officer**

Do you have knowledge of latest legislation, i.e., BCEA, EE, LRA, BBBEE, Employment legislation and market best practice, are solution-based approach to problem solving and have a good Understanding equality and diversity?

At Bidvest Bank we know that to achieve our strategic objectives and deliver on our vision to change the way banking is done, we need new ways of thinking. You will thrive in this role if you are able to provide an effective and efficient integrated Human Capital function to the Bank, by carrying out best practices Human Capital function.

**Your day at Bidvest Bank will involve**:
**Financial Management**
- Assist in ensuring that HR team and business keep withing agreed recruitment costs
- Identify and assist management with maintaining cost

**Customer Centricity**
- Analyse and assess business requirements to provide timeous solutions.
- Build and maintain customer relationship
- Assist in streamlining services to clients (both external and internal)
- Assist in fielding queries and complaints to ensure client satisfaction
- Process supplier payments and manage records thereof and keep record of invoices
- ensuring no duplication.

**Operational Excellence**

Recruitment, Onboarding
- Responsible for the coordination of new joiners from approving offer letters, onboarding, contracts, arranging induction training and monitoring their probation process.
- Ensure audit of onboarding process in line with the check list
- Ensure vacancy approvals are done and approved for each role and track all applicants on Breezy.
- Engage with line manager to create competency and technical questions.
- Send a list of all new employees to the Learning and Development Department within agreed timelines.
- Ensure recruitment or appointments are meeting transformation/ EE plan and legislation requirements.
- Introduce new employees to relevant stakeholder on the first day.

Performance and Talent Management
- Track that all managers have contracted their direct reporting lines in the beginning of the financial year and for new joiners.
- Assist HRBP with ensuring that regular annual and mid-year performance reviews are carried out on all employees, monitoring and administering the process.
- When required, assist the HRBP and collaborate with line managers in implementing disciplinary procedures in accordance with the Bank policies.
- Take a proactive role in monitory the Performance Improvement Process (PIP).
- Contribute and provide input into succession plans and keeping data recorded.

Employee Relations
- Where appropriate, conducting return to work interviews, following periods of absence.
- Assisting with drafting new and reviewing policies and procedures with supervision.
- Assist with drafting or reviewing warnings.
- Prepare disciplinary packs and represent HR in disciplinary hearings and ensure all matters are recorded.
- Represent the Bank at reconciliation at CCMA.
- Assist with guiding employees on procedures and policy.
- Building strong relationships with external regulatory authorities.
- Maintain a good working knowledge of local employment legislation and best practice policies and procedures in all matters relating to human resources.
- Advising colleagues on matters in a confidential manner to provide guidance and support on welfare issues, referring matters to the HRBP where appropriate.
- Acting as a point of reference for staff with queries regarding policy, procedures and other related matters.

HR System Processing
- Responsibility for processing the monthly payroll/input.
- Ensuring the accurate maintenance and security of HR records for all staff and assisting in general administration duties for the department.
- Accurate recording of information in Management Information Systems, ensuring monthly submission deadlines are met.

Learning and Development
- Assist with tracking leaning plans and collaborate with Learning Team to ensure implementation.
- Assist with identifying gaps and engage learning and HRBP with potential solutions.

Employee engagement
- and Wellness
- Facilitate employee engagement focus groups discussions and develop action plans to address focus areas.
- Organize several events in line with employee wellness days.
- Report any OHS related matters to HRBP and OHS department in order to ensure health and safety.
- Assist with employee referral to ICAS.
- Ensure administration and submission of all ill-health cases as per incapacity process.

HR Administration
- Process, verify and maintain documentation relating to employee activities such as training, grievances, disciplinary, performance reviews.
- Coordinate monthly invoices and ensure they are paid.
- Responsible for minute taking during HR meetings.

**Including**:

- People Management
- Data Management
- Stakeholder Management
- Reporting
- Learning and Growth
- Diploma/ Degree in Human Resources or equivalent
- 3 -5 years' experience in in similar role
- 3 yea