Revenue Assistant
2 days ago
Review daily pick up and loss reports, analyzing and explaining any abnormalities.
Analyze occupancy reports and suggest rate amendments for peak and valley periods.
Assist Sales, Group Reservations, and Reservations with rate enquiries and negotiations.
Build and maintain rates in Opera PMS.
Maintain hotel and OTA parity.
Effectively manage and escalate revenue management queries.
Complete required reporting and work closely with the Sales Coordinator to ensure communication across departments and properties.
Prepare weekly revenue and pickup reports, attend and minute weekly strategy revenue meetings, and maintain statistical information for decision-making.
Review business forecast and anomalies, monitor blocks holding, and conduct OTA audits.
Complete monthly reporting, including executive summaries and OTA commissions, and prepare monthly forecasts.
Participate in the annual budgeting process and rate contracting process.
2-3 years' experience in Reservations/Revenue Management.
Hospitality diploma or equivalent preferred.
Ability to work in a pressured environment and willingness to work shifts when required.
Excellent communication, attention to detail, planning, and organizational skills.
Computer literacy in Opera, Word, and Excel, with previous experience on Opera PMS.
Strong guest-centric approach, ability to work independently or in a team.
Previous experience with revenue reporting, online travel agents' extranets, market segmentation, and forecasting/budgeting.
Between 3 - 5 Years
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