Head of Treasury and Trade Solutions- South Africa

**Head of Treasury and Trade Solutions
- South Africa**

This is an outstanding opportunity for a key role in or MEA cluster to be responsible for developing and executing the Treasury and Trade Solutions (TTS) South Africa business unit strategy, reporting to the MEA TTS Head with matrix reporting into the South Africa CCO. The position is critical to enlivening and executing the Global TTS strategy, which seeks to build relevant new payments, collections and trade propositions with a digital-first approach, by harnessing the use of various technologies and trends (big data, cloud, mobile, AI, etc) to materially transform client experience.

The role requires a good understanding of the Financial Market infrastructures of South Africa. The position will drive innovation through Partnerships that expedite time to market and increases revenue trajectory from clients. Furthermore, you will take the lead in identifying investment requirements, building business cases and prioritizing investment spend and strategy for incremental and strategic innovation. ensuring better connectivity with the Cluster and Regional teams by bringing to the Regional team's table important and emerging clients, competitive & market developments which present new opportunities for Citi.

**Position Objective**:
1. Managing (end-to-end) the bank’s trade and payment products with a view to significantly growing share of wallet of our customers’ cash management business and the corresponding revenues.

2. Identifying opportunities in the South African market and develop products and processes with a view to significantly encourage the customers to adopt electronic payment methods and digitization initiatives. This will enable straight through processing thereby increasing the capacity of the bank to offer payment services to its customers, reduce operational costs to the bank and increase margins on payment products.

3. Develop partnerships with payment service providers to enable Citi indirectly access mass payment flows and opportunities in non-target market segments of the system.

4. Identify and aggressively drive growth and penetration of new payment channel opportunities in South Africa. Introduce, deploy and drive penetration of file services to improve Citi’s payment proposition.

**Key Responsibilities**:
This is a senior role which is part of the Global Product Team, with ownership of product strategy, product positioning, business management, sales enablement, and partnership/alliance development and management
- This position will have significant senior-level exposure and play a leading role in managing the current portfolio and product set, and determining long-term strategy as well as the allocation of investment dollars to execute the strategy globally
- As a Global Product Manager this role will oversee product strategy for a portfolio of solutions and services
- The role will also be responsible for Customer Experience, defining our strategy and overseeing the execution of the underlying initiatives
- This role will be required to drive action across the organization (esp other functions: Operations, Technology, Sales, Control Functions etc) in order to achieve goals and ensure that a BAU operational model is in place
- The Global Product Manager will also lead development and expansion of partnerships and alliances within the product ecosystem to create innovative and turn-key solutions between Citi products and other players in the ecosystem
- P&L Management (reporting and analyzing financials to ensure goals are being met)
- Management will look to this person to be an evangelist for the product both internally and to the marketplace
- The Global Product Manager will also work with internal partners to drive the visibility and positioning of the product
- The product manager will also manage product-level relationships

**Development Value**:
Manage and coordinate the complexities of multiple geographies and diverse cultures, while leading seasoned leaders. Strong pathway to Regional Product or TTS Cluster leadership opportunity. Exposures to senior stakeholders, influencing strategic thinking and direction. Grow interpersonal skills through multi-geography exposure to partners, build an expansive network within the TTS organization and expand product knowledge and breadth across all the activity spaces and products within TTS and its key partners

**Knowledge/ Experience**:

- 15+ years of experience, including 12+ years' in leadership or managerial roles
- Demonstrated experience in Product Management and/or Product Development discipline
- Exceptional understanding of Trade and Cash products
- Deep understanding of banking products, banking infrastructure and processes
- Deep understanding of financial markets infrastructure, regulatory landscape and important emerging developments.
- Experience or understanding of e-commerce solution capabilities advantageous
- Proven track record of success in position