Head: Digital Services

2 weeks ago

Sandton, South Africa Certified Talent Full time

A leading office automation and digital services company is looking to hire Head of digital services to join their team, the successful incumbent must meet the below criteria;
**KEY RESPONSIBILITIES**
- To lead, develop and motivate specialist sales and support teams to the caliber necessary to meet the current and long-term needs of the ITS Office Services business functions in order to achieve the targets set within the agreed departmental budget and deliver maximum results both individually and as a team
- Effectively manage the business unit P&L in line with Company business plans & objectives and manage the output of all required data and reporting to senior management as requested. Key metrics are PL management of ITS lines of business
- Key objective is to establish and develop digital service lines in alignment with the Europe strategy
- Manage the on-going Board to Board level relationship with key clients to maximise customer retention and growth opportunities
- Manage the development of strategic and new business growth opportunities, in order to achieve the targets, set within the departmental budget
- Drive sales & marketing initiatives that develop incremental business opportunities and financial results through innovative thinking and program leadership and empowering the ITS team
- Develop superior vendor and partner relationships adding value to the sales proposition and unit profitability/growth within the governance of the procurement framework and negotiate the best possible position
- Own the interface with senior management and accept accountability for all aspects of the business unit performance and conduct
- Actively liaise and build/manage campaigns with Marketing department both locally and globally
- Create and sustain relationships with International peers and management to actively follow product portfolio and acquisition strategy
- Responsible for accessing the local applicability of International solutions

**REQUIRED SKILLS, KNOWLEDGE & EXPERIENCE**
- Tertiary qualification as minimum - (Business degree)
- Experience in strategic business acquisitions will be an advantage
- Successful track record of the management of ITS Office Services, Service Account Team and associated personnel
- Successful track record of managing a Sales teams at a National level
- Ability to translate company's mid-term plans into tangible/measurable results
- Excellent communication and presentation skills
- Excellent people management skills, to lead, motivate, develop and coach
- Proven track record of consistently achieving targets
- High level of business acumen
- Conflict resolution skills
- High level of interpersonal skills
- Track record of successful Profit and Loss management and accurate forecasting
- Excellent target market knowledge
- Proven relationships with key vendors and a full understanding of their key programs
- Full understanding of the ancillary business functions within the Family Group
- Innovative, focused and results driven
- Ability to focus on quantitative and qualitative performance measures
- Futuristic views and technical disruption to give the company the edge in the market

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