Isp Junior Support Technician

1 week ago


Umhlanga, South Africa 123NET FIBRE Full time

Job Title: Support Technician

About Us: 123NET FIBRE is a rapidly growing Internet Service Provider, dedicated to delivering high-quality and reliable fibre Internet solutions to our customers. Our mission is to connect the world with advanced, innovative, and affordable network solutions. We pride ourselves on our exceptional customer service and our commitment to staying ahead of the curve in the constantly evolving world of technology.

**Responsibilities**:

- Configure, install and maintain routers, Wi-Fi devices, Wi-Fi links, and other network and fibre equipment
- Provide exceptional customer support, addressing inquiries and resolving technical issues promptly
- Troubleshoot and diagnose network and fibre-related problems
- Follow company rules and regulations to ensure the quality and security of network infrastructure
- Collaborate with team members to optimize network performance and customer satisfaction
- Assist with network expansion projects and upgrades as needed
- Maintain up-to-date knowledge of industry trends and best practices

**Requirements**:

- At least 2 years of experience in a similar role, preferably within an Internet Service Provider
- Strong understanding of networking and fibre technologies
- Proven ability to configure routers, Wi-Fi devices, Wi-Fi links, and other network equipment
- Excellent problem-solving and troubleshooting skills
- Exceptional customer service and communication skills
- Ability to work both independently and as part of a team
- Relevant certifications (e.g., CCNA, CCNP, Network+, etc.) are a plus
- Minimum education level: Grade 12 /N4 (Matric)

Technical Requirements:
Configuration of routers (all brands).

Able to troubleshoot and diagnose network-related issues.

Configuration of Ubiquiti wireless devices.

Basic Mikrotik setup and configuration.

**Salary**: R5,000.00 - R6,000.00 per month

**Experience**:

- IT: 2 years (preferred)



  • Umhlanga, South Africa HEIKA Full time

    Job Title: Support Technician About Us: 123NET FIBRE is a rapidly growing Internet Service Provider, dedicated to delivering high-quality and reliable fibre Internet solutions to our customers. Our mission is to connect the world with advanced, innovative, and affordable network solutions. We pride ourselves on our exceptional customer service and our...

  • Isp Technician

    7 days ago


    Umhlanga Rocks, South Africa 123NET FIBRE Full time

    Are you tech-savvy with a passion for resolving internet connectivity issues? We're seeking a dynamic individual to join our team as a Mid-Level ISP Support Technician. At 123Net, we're dedicated to providing top-notch internet services and ensuring our customers stay connected seamlessly. **Key Responsibilities**: **Troubleshooting Network Issues**:...


  • Umhlanga, South Africa Skillset SA Full time

    **We are looking for a Junior IT Technician to join our growing team. This individual must be a good timekeeper, think quick on their feet, be willing to learn, work hard & have great customer skills** **IT Technician Responsibilities**: - Installing and configuring hardware and software components to ensure usability. - Troubleshooting hardware and...


  • Umhlanga, South Africa Watershed Consulting Full time

    **Job Description**: Our client, a Dynamic and growing Internet Service Provider that specializes in providing Internet, Voice and Hosting solutions across both Fibre and Microwave Mediums, is on the hunt for a _Young_, Well-presented, Well-spoken, Administratively Strong, _multi-tasker with natural interpersonal skills and the_ a_bility to engage at a...

  • IT Technician

    2 weeks ago


    Umhlanga, South Africa Winning Form Group Full time

    Star Merchant has an exciting opportunity available for an IT Technician (Junior) to be based in Umhlanga, Durban. The incumbent will execute electronic equipment control measures to ensure the company minimizes stock holding and maximizes the repairs system and paperwork accuracy. Minimum requirements: - Driver’s license - 2 years’ experience within...


  • Umhlanga, South Africa 123NET Full time

    **About us** We are professional, agile and fast-paced. Our work environment includes: - Growth opportunities - Casual work attire - On-the-job training The I.T. technician is responsible for diagnosing computer and network problems, installing software, and performing tests on computer equipment. Technicians may also set up computer equipment, schedule...

  • Junior Av Technician

    2 weeks ago


    Umhlanga, South Africa Winning Form Group Full time

    SplashOut has an exciting opportunity available for a Junior AV Technician to be based in Umhlanga, Durban. The successful incumbent will responsible for supporting with all things AV from ensuring the correct equipment is deployed to specific projects, all stock is monitored when going out and returned, items are checked upon return to ensure no damages and...


  • Umhlanga, South Africa 123NET Full time

    Job description The I.T technician is responsible for diagnosing computer and network problems,, installing software, and performing tests on computer equipment. Technicians may also set up computer equipment, schedule maintenance, and work on various networks. RESPONSIBILITIES: - Diagnose & resolve technical issues. - Provide remote and onsite support to...


  • Umhlanga, South Africa SkillSet SA Full time

    Installing and configuring computer hardware, software, systems, networks, printers, and scanners. - Monitoring and maintaining computer systems and networks - Responding in a timely manner to service issues and requests - Providing technical support across the company (this may be in person or over the phone) - Setting up active directory accounts for new...


  • Umhlanga, South Africa 123NET Full time

    The I.T. technician is responsible for diagnosing computer and network problems, installing software, and performing tests on computer equipment. Technicians may also set up computer equipment, schedule maintenance, and work on various networks. **Responsibilities**: - Diagnose & resolve technical issues. - Provide remote and onsite support to all...