Call Desk Agent

Call desk agent required for a client site in Cape Town, Western Cape. Requirements is as follows - Grade 12 2-3 years experience in a call centre environment. Salary to be discussed. Position - Contract term Ability to commute/relocate: - Kramerville, Gauteng: Reliably commute or planning to relocate before starting work (required)

Structure, Grade & Reporting Job grade/level OP2 Business Unit Digital Platform Solutions Department Retail Solutions Position reports to Team Leader: Call Desk Span of Control 0 Core Description Knowledge of Call Centre Procedures ITIL Principles Quality Assurance And Management Time & Priority Management Understand BCX’s Business Ethics & Values...

Structure, Grade & Reporting Job grade/level OP2 Business Unit Digital Platform Solutions Department Retail Solutions Position reports to Team Leader: Call Desk Span of Control 0 Core Description Knowledge of Call Centre Procedures ITIL Principles Quality Assurance And Management Time & Priority Management Understand BCX’s Business Ethics & Values...

Learn about the most **Technologically Advanced Global Real Estate Group** With the **Fastest-Growing Brokerage in History** that is leveraging industry leading **social media** strategies and **multiple streams of income** to help new agents become top producers FAST! Want to find out what ground-breaking resources and tools the agents at the **Wolf Pack**...

**AVI LIMITED** is home to many of South Africa’s leading and best-loved brands! Listed on the Johannesburg Stock Exchange and centred on the FMCG market, AVI’s extensive brand portfolio includes more than 50 brands. Our brands span a range of categories including: hot beverages, sweet and savoury biscuits and snacks, frozen convenience foods,...

We have an exciting opportunity available as a Service Desk Agent. We are seeking deadline driven, goal orientated and motivated individuals to join our growing team who are dedicated to providing a euphoric customer experience. Your duties will include attending to all requests and resolving queries. You will conduct testing and troubleshooting where...

**AVI LIMITED** is home to many of South Africa’s leading and best-loved brands! Listed on the Johannesburg Stock Exchange and centred on the FMCG market, AVI’s extensive brand portfolio includes more than 50 brands. Our brands span a range of categories including: hot beverages, sweet and savoury biscuits and snacks, frozen convenience foods,...

First line IT service desk and support agent who is responsible to receive and log all requests and incidents reported by users accurately and efficiently as per the agreed process in a way that provides the user with a positive experience of IT. **Duties and Responsibilities** All incidents to be managed promptly by answering of inbound telephone calls -...

JOBNUMBER **iOCO03503** - CONTRACT TYPE **Permanent** - CONTRACT TYPE: **OnSite** **The Role**: We are seeking a proactive and customer-focused **Service Desk Agent I**, providing first-level technical support and troubleshooting to ensure seamless IT operations. Skilled in resolving issues efficiently, assisting users with software and hardware concerns,...

JOBNUMBER **iOCO03503** - CONTRACT TYPE **Permanent** - CONTRACT TYPE: **OnSite** **The Role**: We are seeking a proactive and customer-focused **Service Desk Agent I**, providing first-level technical support and troubleshooting to ensure seamless IT operations. Skilled in resolving issues efficiently, assisting users with software and hardware concerns,...

**AVI LIMITED** is home to many of South Africa’s leading and best-loved brands! Listed on the Johannesburg Stock Exchange and centred on the FMCG market, AVI’s extensive brand portfolio includes more than 50 brands. Our brands span a range of categories including: hot beverages, sweet and savoury biscuits and snacks, frozen convenience foods,...

We are seeking a proactive and customer-focused Service Desk Agent I, providing first-level technical support and troubleshooting to ensure seamless IT operations.What you'll do:Excellent customer interaction.Positive attitude required with excellent telephone etiquette.Team player with good work ethic and attendance record.Self-driven - Get the job...

We are seeking a proactive and customer-focused Service Desk Agent I , providing first-level technical support and troubleshooting to ensure seamless IT operations. Skilled in resolving issues efficiently, assisting users with software and hardware concerns, and delivering excellent service with a problem-solving mindset. What you'll do: Excellent customer...

iOCO Infrastructure Services is seeking a Technical Help Desk Agent to join our team. As a Technical Help Desk Agent, you will provide technical support and assistance to our clients, ensuring seamless IT operations.You'll be responsible for troubleshooting and resolving technical issues, communicating with customers, and delivering exceptional service with...

Overview: Providing 2nd level German - English speaking telephone support to external and internal clients in connection with personal computers or networks, or network devices within the set expected service levels and in a quality beyond the expectations of the client and support the local team members, from a Team Lead perspective. To be a successful...

Front Desk Agent (5819) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’...

Front Desk Agent (7029) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’...

Front Desk Agent (5819) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’...

**SERVICE DESK/CALL CENTRE INDUSTY** **CAPE TOWN** **Purpose**: To create a leadership position to manage the company’s Service Desk operations. **Responsibilities**: - Implementing and managing change - Developing, implementing, and reviewing core responsibilities and tasks - Improving performance by raising efficiency and improving available tools to...

Are you ready to Kick start a career in IT? We have an exciting opportunity available as an IT Service Desk Agent. We are seeking deadline driven, goal orientated and motivated individuals to join our growing team who are dedicated to providing a euphoric customer experience. Your duties will include attending to all requests and resolving queries. You...