Online Sales Representative

7 days ago

Durban, South Africa GOREDRINKER Full time

**THIS IS A COMMISSION BASED JOB LISTING**
- **Duties and Responsibilities**_

**Customer Assistance & Support**
- Assist customers in navigating the online store, selecting products, and completing their purchases.
- Provide detailed information on products (sizing, materials, availability, etc.) to ensure customer satisfaction.
- Resolve customer issues, complaints, and returns in a professional and timely manner.

**Sales Generation**
- Encourage customers to make purchases by suggesting products, explaining promotions, and offering relevant upsell/cross-sell opportunities.
- Meet or exceed sales targets and contribute to overall company sales goals.
- Follow up with customers who have abandoned their carts or expressed interest in products.

**Order Management**
- Process online orders accurately and ensure they are shipped in a timely manner.
- Track and manage order status, updating customers on delivery times and potential delays.

**Product Knowledge**
- Stay updated on the latest clothing trends and product lines offered by the store.
- Educate customers about product features, promotions, and benefits.

**Marketing Collaboration**
- Assist with online promotions by sharing discount codes, promotions, and special offers with customers.
- Collaborate with the marketing team to optimize product descriptions and ensure listings are up to date.

**Social Media Engagement**
- Engage with customers through social media platforms, answering questions, promoting products, and encouraging engagement.
- Monitor social media feedback and report insights to the marketing and sales teams.

**Feedback and Reporting**
- Report daily sales, customer feedback, and common issues to the management team.
- Provide feedback on product performance, customer preferences, and any potential areas for improvement in the online shopping experience.
- **Qualifications**_
- Proven experience in sales, customer service, or related field is a plus, but not necessary.
- Excellent communication skills (both written and verbal).
- Familiarity with e-commerce platforms (Shopify, Magento, WooCommerce, etc.) is a plus.
- Strong problem-solving skills and attention to detail.
- Ability to work in a fast-paced, team-oriented environment.
- Proficient in using social media and live chat platforms.
- Must have their own internet connected device (Laptop/Smartphone).

**Benefits**
**- **Flexible working hours with ability to work full time.
- Performance based bonuses.
- Employee discounts.

This role offers the opportunity to work in a dynamic, fast-paced online retail environment, with plenty of room for growth and development in the e-commerce industry.

**Job Types**: Full-time, Part-time

Pay: R2 000,00 - R10 000,00 per month

Expected hours: 10 - 38 per week

  • Online Sales Representative

    1 week ago

    Durban, South Africa Berea Group Of Colleges Full time

    **We’re Hiring: Online Sales Consultants - Join the Berea College Team!** **Are you a driven, digitally savvy sales professional with a passion for education?** Berea College is looking for **experienced Online Consultants** who are eager to help students take the next step in their academic journey. **Main Purpose of the Role** You’ll be the first...

  • Online Sales Consultant

    4 days ago

    Durban, South Africa Berea Group Of Colleges Full time

    **We’re Hiring: Online Sales Consultants - Join the Berea College Team!** **Are you a driven, digitally savvy sales professional with a passion for education?** Berea College is looking for **experienced Online Consultants** who are eager to help students take the next step in their academic journey. **Main Purpose of the Role** You’ll be the first...

  • Online Sales Consultant

    58 minutes ago

    Durban, South Africa Berea Group Of Colleges Full time

    **Job post summary** Job description: **We’re Hiring: Online Sales Consultants - Join the Berea College Team!** **Are you a driven, digitally savvy sales professional with a passion for education?** Berea College is looking for **experienced Online Consultants** who are eager to help students take the next step in their academic journey. **Main Purpose...

  • Fernleigh Online Sales Consultant

    4 days ago

    Durban, South Africa Berea Group Of Colleges Full time

    **Job description** **We’re Hiring: Online Sales Consultants - Join the Berea College Team!** **Are you a driven, digitally savvy sales professional with a passion for education?** Berea College is looking for **experienced Online Consultants** who are eager to help students take the next step in their academic journey. **Main Purpose of the...

  • Sales Representative

    4 days ago

    Durban, South Africa inverter sales Full time

    Experience sales consultant Must have strong sales process and skills 2 years Experience in Sales / completed sales course training Proven track record Sales of invertors or related field preferable Target driven Must be well Presented and able to work on own. Must be able to meet monthly targets Good communication skills Starting salary R 10 000...

  • Sales Representative

    1 week ago

    Durban, South Africa SA Sales Fraternity Full time

    About the RoleWe are seeking a results-driven, entrepreneurial, experienced Sales Representative with a passion for quality stationery and a proven track record in the industry. The ideal candidate will have strong, existing relationships with stationery retailers and buyers, built through prior experience working for a stationery brand. You will be on the...

  • Sales Representative

    7 days ago

    Durban, South Africa Fastrak Trading Full time

    Exciting Opportunity: Become an **Independent Sales Representative!** Are you ready to take charge of your career, work on your own terms, and unlock unlimited earning potential? We’re offering YOU the chance to become an **Independent Sales Representative**, allowing you to build your own business while benefiting from a proven system and strong support...

  • Campaign & Online Sales Manager

    2 days ago

    Durban, South Africa Hustler Marketing Full time

    At SWATI, we celebrate style and beauty in all its forms. Not only do we provide exceptional beauty solutions to our customers, but we encourage people to express who they are. _ - We’re a Swedish company with Scandinavian values. Equality, empowerment, and expression are at the heart of what we do — and you’re a part of that. When it comes to our...

  • Online Sales Consultant

    1 week ago

    Durban, South Africa Royal Tent Full time

    Before you apply, answer the following questions: - Are you able to communicate with people over the phone? - Do you have sales experience? - Are you able to remain calm when a customer is giving you a hard time? - Can you work hard to achieve target? - Are you a go-getter and not shy to speak up? if you have answered yes to all of these questions, then...

  • Sales Representative

    1 week ago

    Durban, South Africa Yamampela Hygiene & Pest Solution Full time

    We are a fast-growing pest control company seeking a passionate and dedicated sales representative to take part in our success. We provide our customers with excellent, reliable, and effective pest control solutions, and we need a sales representative who is confident and sales-driven. Our Pest Control Sales Representatives’ primary duties are working out...