Sales Lead- Gig Retail

1 day ago


Cape Town, South Africa Smollan Full time

Are you an experienced sales professional with a passion for driving growth and leading high-performing teams? Smollan is seeking a dynamic and proactive Sales Lead to join in South Africa.

**About the Role**:
As a Sales Lead, you will play a crucial role in unlocking client business opportunities, identifying growth areas, and supporting strategic account planning. You will provide essential line management to Account Managers and Account Executives, fostering a culture of collaboration and continuous improvement. This position requires a strategic thinker with a strong understanding of the retail, marketing, media, or retail media industries, and a proven track record of managing a sales pipeline.

**Key Responsibilities**:

- **Client Relationship Management**: Build and maintain strong relationships with senior client stakeholders, acting as a trusted advisor and primary point of contact. Deliver excellent client service to encourage growth and drive customer satisfaction.
- **Account Planning**: Collaborate with the Client Director to develop and execute strategic account plans, ensuring alignment with client objectives and driving account margin improvement.
- **Upsell and Cross-Sell**: Identify and capitalize on opportunities to upsell and cross-sell additional services, projects, or solutions, contributing to revenue growth. Support new business initiatives.
- **Team Leadership**: Guide and mentor a team of 8-10 direct reports, supporting their day-to-day task delivery and fostering a collaborative environment.
- **Market Insight and Innovation**: Stay informed about retail media industry trends, insights, and competitive dynamics to provide strategic recommendations and evolve retail media campaigns.
- **Media Sales**: Seek, create, and deliver new revenue opportunities across a diverse portfolio of FMCG and non-endemic suppliers. Convert leads into revenue, proactively identify process improvements, and support team members in achieving sales targets.
- **Forecasting and Reporting**: Conduct accurate forecasting by supplier and category, reporting findings to senior stakeholders and highlighting opportunities, risks, and incremental growth prospects.
- **Campaign Planning and Execution**: Utilize historic campaign performance and media planning processes to deliver successful campaigns, challenging briefs when necessary. Collaborate with Insight and reporting colleagues to provide performance analysis and identify optimization opportunities.

**Minimum Qualifications & Experience**:

- Degree level qualification.
- Significant experience in account management/sales roles, with a proven track record of managing a sales pipeline.
- Experience within the retail, marketing, media, or retail media industries.
- Demonstrated experience managing and leading a sales team.

**Knowledge, Skills & Abilities**:

- Understanding of marketing theory, including media planning.
- Ability to interpret campaign performance reports.
- Strong ability to build rapport with brands and clients.



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