Message Centre Advisor

2 weeks ago


Centurion, South Africa Momentum Insure Company Limited Full time

**Introduction**
- Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.

**Disclaimer**
- As an applicant, please verify the legitimacy of this job advert on our company career page.

**Role Purpose**
- A Message Centre Adviser in the Momentum STI Client Care Department answers all overflowing calls and load messages to different operational departments. This must be done with a strong client centric approach that aligns with our value of providing awesome service to our clients.

**Requirements**:

- Matric
- Answering overflowing calls
- Loading messages
- Previous call centre will be beneficial.

**Duties & Responsibilities**
- Answering overflowing calls
- Loading messages

**Competencies**
- Excellent interpersonal and communication skills (verbal and written); Computer literacy.
- Self-disciplined and self-motivated
- Stress tolerance
- Customer service oriented
- Deadline and results oriented.
- Attention to detail.
- Takes ownership and responsibility.
- Enthusiastic and passionate about the job



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