Project Coordinator

3 days ago

Randburg, South Africa Tracker South Africa Full time

**Listing reference**: track_001458

**Listing status**: Online

**Position summary**:
**Industry**:IT & Internet

**Job category**:Customer Service

**Location**:Randburg

**Contract**:Permanent

**Remuneration**:Market Related

**EE position**:Yes

**Introduction**:
**Job description**:

- Deliver planning requirements for projects before execution commences.
- Drive the implementation of projects, proof of concepts and other initiatives, following the department’s processes, rules and quality standards.
- Deliver projects, assigned initiatives and actions according to agreed timelines.
- Contribute to fostering a culture of continuous improvement and learning within the project environment.
- Conduct time and motion studies, assess and document business processes, and record findings according to agreed standards. Provide written recommendations for improvement.
- Regularly review and refine practices and processes as well as reporting to drive the continuous improvement and insight generation.
- Enroll in the required training and deliver the administrative tasks of the Quality Champion and the BCP Champion.
- Create and maintain documentation using agreed templates in a shared central repository, for projects, time and motion studies and other assigned initiatives.
- Drive continuous learning through collaboration with key stakeholders and by documenting risk, issues and lessons learned.
- Assist with training materials and training of employees in your field of expertise.
- Meet administrative, ad-hoc tasks and reporting requirements, where and when required.

**Minimum requirements**:

- Matric
- Certification in project management or a similar field of study.
- Desirable: Prince 2, PMBOK or similar PM methodology qualification.
- At least 2 years’ project coordination / administration experience, assisting with project implementation and/or events management activities.
- At least 5 years’ general work experience, preferably in a Contact Centre environment.
- Produce written documents in English.
- MS Office Tools (Word, Excel, Project, PowerPoint, and Visio).
- Analytical.
- Results driven/Goal orientated.
- Able to work under pressure.
- Have a proactive approach to their work.
- Ability to multi-task.
- Conflict management.
- Negotiation skills.
- Excellent time management and attention to detail.
- Confident and assertive.

**Benefits**:

- Medical Aid, Provident Fund

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