Fibre Agent

**Job Title: Telesales Agent** **Responsibilities**: - Conduct outbound calls to prospective customers to introduce and sell our fibre products and services. - Utilize persuasive selling techniques to convert leads into sales. - Maintain a high level of product knowledge to effectively communicate features, benefits, and pricing to customers. - Identify...

**Main Purpose** The Quality Assurance (QA) Agent is responsible for monitoring, evaluating, and improving the performance and service delivery of the contact centre and support functions. This role ensures that customer interactions meet internal standards and regulatory compliance, while contributing to the development of a world-class customer...

**Telesales Agents Wanted!**: We’re building a **pipeline** for confident, target-driven **Telesales Agents** with **1+ year call centre experience** (outbound or cold calling)-ideally from the **telecoms or fibre industry**. **Responsibilities**: - Make outbound calls & close sales - Meet weekly/monthly targets - Provide great customer...

We are looking for **goal-driven and confident call centre agents** to join our dynamic sales team. If you have a passion for sales, strong communication skills, and the ability to close deals, this opportunity is for you! **Responsibilities**: - Make outbound calls to potential customers and promote **internet fibre packages**. - Handle objections...

Role PurposeThe Retentions Agent is responsible for contacting clients who have cancelled or are likely to cancel their fibre service, with the aim of reactivating their accounts. This role requires strong communication, persuasion, and relationship-building skills to effectively present product value, resolve concerns, and regain customer trust.Key...

Job Purpose:Join Nutun as a Customer Service Agent - Tech Support – solve fibre issues, wow customers, and grow with our award-winning BPO. Apply nowMinimum requirements (Qualifications and Experience):Grade 12/Matric.Minimum of 2 years' experience in an international customer service or technical support environment.Solid understanding of internet...

To ensure exceptional customer support services and maintain high customer satisfaction levels that differentiate SADV from the rest of the ISP market. - Lead and manage the assigned team of customer service agents. - Directly oversee the daily operations of the team. - Ensure team members understand and follow company policies and procedures. - Provide...

Key Responsibilities Customer Interaction: Respond promptly to customer inquiries through chat platforms, ensuring a high standard of professionalism and accuracy.Provide technical support and troubleshooting for fibre-related services and equipment.Escalate unresolved issues to technical teams or higher management as necessary.Issue Resolution: Diagnose...

TransUnion's Job Applicant Privacy Notice **What We'll Bring**: **What You'll Bring**: **Impact You'll Make**: Please note it is a requirement of the Global Capability Centre Africa that you reside in a home that is fibre ready; and has space for you to be able to work comfortably and confidentially on a day-to-day basis for the purpose of your proposed...

**Function**: - Enterprise Specialist support Group products that are sold to Corporate, Business and Government customers. This includes but not limited to APN/VSAT/CUG/LTE/3G/SHARED DATA& VOICE. - Hands-on experience in SOC, FTR, MIS, Change Control, Customer Experience and customer handling with excellent English speaking and writing - Support Enterprise...